Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Experienced in overseeing compensation, benefits and organizational structuring for small and large companies. Skilled problem-solver and conflict manager with excellent verbal and written communication skills. Proficient in applicable standards, including EEO, FMLA, and ADA.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Executive Director
Arbor Lakes Senior Living
12.2023 - Current
Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
Developed comprehensive interview guides to improve candidate quality and evaluate personal compatibility.
Maintained open-door policy to encourage employee communication and conflict resolution.
Oversaw legal compliance of HR practices, ensuring adherence to federal, state, and local regulations.
Improved onboarding experience by revamping training programs, resulting in faster integration of new hires into the organization.
Reduced company turnover rate through effective talent acquisition and retention strategies.
Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
Licensed Assisted Living Director
Tealwood Senior Living- Sterling Pointe
06.2019 - 11.2023
Optimized scheduling processes by utilizing efficient software tools to allocate resources according to staffing requirements effectively.
Conducted regular assessments of residents'' physical, emotional, and cognitive well-being to adjust care plans accordingly.
Promoted a positive work environment with regular team-building activities and open communication channels.
Streamlined operations by developing and implementing effective policies, procedures, and protocols for the assisted living community.
Managed budget effectively by monitoring expenses, identifying cost-saving opportunities, and optimizing resource allocation.
Conducted regular facility inspections to maintain a clean, safe, and welcoming environment for residents and their families.
Coordinated facilities operations, human resources and payroll.
Managed human resources functions including recruitment, onboarding, and performance evaluations, fostering a positive work environment.
Executive Director
Tealwood Senior Living- Legacy Of Farmington
08.2018 - 05.2019
Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
Guided and mentored 35 employees in 65-bed facility while overseeing daily administrative tasks.
Licensed Nursing Home Administrator
Pleasant Manor Nursing Home-Tealwood Senior Living
04.2014 - 07.2018
Managed operations at a 65-bed nursing facility and 30-unit Assisted Living facility.
Improved patient care by implementing effective care plans and coordinating interdisciplinary team meetings.
Handled employee write-up documentation and incident reports to actualize corrective action plans and deliver solutions.
Developed strong relationships with local healthcare providers, increasing referral rates and strengthening the facility''s reputation within the community.
Oversaw risk management activities by developing safety protocols and promoting a culture centered around resident well-being to minimize potential liability concerns.
Maintained compliance with Centers for Medicare and Medicaid Services (CMS) requirements, submitting payroll-based journal (PBJ) reports and re-evaluation reports for continued participation in Medicare and Medicaid programs.
Led quality improvement initiatives focused on enhancing patient satisfaction scores and reducing readmission rates.
Facilitated ongoing staff development through comprehensive training programs, mentorship opportunities, and performance evaluations.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Licensed Nursing Home Administrator - Public Health And Human Resources
University of Minnesota
St Paul, MN
04.2014
Bachelor of Science - Health Care Administration
Minnesota School of Business
Richfield, MN
03.2012
Skills
Operations Management
Project Management
Relationship Building
Resident satisfaction
Human Resources Management
Leadership and People Development
Employee Motivation and Performance
Process Improvements
People and Culture
Results Orientation
Solution Innovation
Certification
Licensed Nursing Home Administrator- April 2014-present.
Licensed Assisted Living Director- August 2021-present
Timeline
Executive Director
Arbor Lakes Senior Living
12.2023 - Current
Licensed Assisted Living Director
Tealwood Senior Living- Sterling Pointe
06.2019 - 11.2023
Executive Director
Tealwood Senior Living- Legacy Of Farmington
08.2018 - 05.2019
Licensed Nursing Home Administrator
Pleasant Manor Nursing Home-Tealwood Senior Living
04.2014 - 07.2018
Licensed Nursing Home Administrator - Public Health And Human Resources
University of Minnesota
Bachelor of Science - Health Care Administration
Minnesota School of Business
Licensed Nursing Home Administrator- April 2014-present.
Licensed Assisted Living Director- August 2021-present
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