Anna Scarbrough
Reno
Summary
Dynamic sales professional with a proven track record at Breakthru Beverage, excelling in customer service and upselling techniques. Expertise in wine tasting events and staff training, driving revenue growth and enhancing client satisfaction. Adept at critical thinking and team management, consistently delivering strategic solutions to meet diverse client needs.
Overview
3
3
years of professional experience
Work History
Sales Consultant
Breakthru Beverage
Reno
06.2024 - Current
- Provided exceptional client service, addressing inquiries and resolving issues to enhance customer satisfaction.
- Presented spirits and wine demonstrations to clients
- Analyzed customer needs and identified solutions to meet their requirements.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
Assistant General Manager & Sommelier
Charlie Palmer Steak Reno
02.2024 - 06.2024
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Lead Sales Representative
Crooked Wine Company
05.2023 - 02.2024
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Visited customer locations to evaluate requirements, conduct staff trainings, and propose strategic solutions for diverse needs.
Education
Advanced Sommelier Certification -
Wine And Spirit Education Trust
Napa, CA01-2025
Intermediate Sommelier Certification -
Wine And Spirit Education Trust
Nevada2022
Beginner Sommelier Certification -
Wine And Spirit Education Trust
California2020
B.F.A -
American Musical And Dramatic Academy - Los Angeles
Los Angeles, CA02.2019
Skills
- Sommelier
- Excellent Customer service and Rapport
- Professional and Efficient
- Wine Tasting Events
- Critical Thinking
- Staff Training
- Team Management
- Sales techniques
Accomplishments
Pass with Merit- WSET Level 3 Wines
Timeline
Sales Consultant
Breakthru Beverage
06.2024 - Current
Assistant General Manager & Sommelier
Charlie Palmer Steak Reno
02.2024 - 06.2024
Lead Sales Representative
Crooked Wine Company
05.2023 - 02.2024
Advanced Sommelier Certification -
Wine And Spirit Education Trust
Intermediate Sommelier Certification -
Wine And Spirit Education Trust
Beginner Sommelier Certification -
Wine And Spirit Education Trust
B.F.A -
American Musical And Dramatic Academy - Los Angeles