ANNA SCHALK
Midland,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized and holds experience in a variety of different workplace environments.
Overview
3
3
years of professional experience
Work History
Internship Student
Ieuter Insurance Group
09.2020 - 03.2021
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
Head Coach
Michigan Elite Volleyball Academy
05.2020 - 10.2020
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Increased overall team proficiency by using educational drills and activities.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
- Developed team strategy based on knowledge of fundamentals, team member skills and competition statistics.
- Mentored beginner players to foster sense of healthy competition and confidence prior to focusing on skill-building.
- Cultivated team player dedication and loyalty by teaching excellent sportsmanship and commitment.
Hostess/Server
Midland Brewing Company
05.2023 - 08.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Sales Associate
Buckle
03.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
H.H. Dow High School
Midland, MI05.2021
Bachelor’s B.B.A - Human Resources Management
Grand Valley State University
05.2025
Skills
- Team Collaboration
- Verbal Communication
- Guest Relations Management
- Customer Assistance
- Telephone Etiquette
- Money Transfer Systems
Languages
Spanish
Professional Working
Timeline
Hostess/Server
Midland Brewing Company
05.2023 - 08.2023
Sales Associate
Buckle
03.2022 - 12.2022
Internship Student
Ieuter Insurance Group
09.2020 - 03.2021
Head Coach
Michigan Elite Volleyball Academy
05.2020 - 10.2020
High School Diploma -
H.H. Dow High School
Bachelor’s B.B.A - Human Resources Management
Grand Valley State University
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