Anna Schultz
Moscow Mills,MO
Summary
Dynamic and results-oriented professional with a proven track record at QuikTrip, adept in optimizing project processes and enhancing customer satisfaction. Skilled in multitasking and confidentiality, demonstrated through efficient workflow management and maintaining high standards of service. Excelled in recruitment assistance and administrative skills, significantly improving team productivity and operational efficiency.
Developed project coordination and technical troubleshooting skills within collaborative environment. Transitioning to new field, bringing expertise in managing project timelines and technical documentation. Focused on applying these skills to deliver successful outcomes in diverse professional settings.
Overview
9
9
years of professional experience
Work History
Project Technician
QuikTrip
02.2016 - Current
- Leveraged industry best practices and methodologies to optimize project processes, leading to more efficient workflows and satisfied clients.
- Reduced project costs through diligent budget management and resource allocation strategies.
- Optimized resource utilization by closely monitoring workloads and adjusting assignments when necessary to maintain quality outcomes.
- Consistently met or exceeded performance targets as a result of strong planning skills and disciplined execution efforts throughout each stage of the project lifecycle.
- Developed comprehensive training materials for new team members that enabled them to quickly adapt to the company''s systems, tools, and procedures – accelerating onboarding times and productivity levels.
- Maintained accurate project documentation to facilitate smooth transitions between project phases and support future reference needs.
Personnel Assistant
QuikTrip
02.2016 - Current
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Assisted with on-boarding process of new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Answered and redirected incoming phone calls for office.
- Managed employee exit interviews and paperwork.
- Coordinated interview schedules with hiring managers, ensuring a smooth candidate experience throughout the process.
- Managed employee leave requests effectively while minimizing impact on overall organizational productivity.
- Managed administration, helping employees understand their options and enroll in appropriate plans.
- Maintained accurate employee records, ensuring compliance with legal regulations and company policies.
- Enhanced employee satisfaction by streamlining personnel procedures and addressing concerns promptly.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
Part Time Clerk
QuikTrip
02.2016 - Current
- Maintained a clean and organized store environment for an improved shopping experience.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Assisted customers with locating products, answering questions, and recommending items based on their needs.
- Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
- Completed daily tasks such as sweeping floors, cleaning restrooms, emptying trash cans promptly for a consistently well-maintained store appearance.
- Handled customer complaints professionally, resolving issues quickly to maintain positive relationships with patrons.
- Maintained open lines of communication with management and coworkers for effective problem-solving and continuous improvement opportunities within the store.
- Followed cash handling, inventory accountability and fueling station procedures as part of operations.
- Participated in ongoing training sessions to stay current on company policies, procedures, and best practices for convenience store operations.
- Contributed to store success by participating in seasonal resets and special projects, ensuring timely completion of tasks.
Medical Assistant
Dr. Robert Bernardi
05.2021 - 10.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Education
Course Work Towards: Associates of Science -
Saint Charles Community College
Cottleville, MOSkills
- Accuracy and precision
- Recruitment assistance
- Multitasking
- Scheduling coordination
- Maintaining files
- Confidentiality
- Creative solutions
- Team player
- Customer service
- Time management
- Administrative skills
Timeline
Medical Assistant
Dr. Robert Bernardi
05.2021 - 10.2021
Project Technician
QuikTrip
02.2016 - Current
Personnel Assistant
QuikTrip
02.2016 - Current
Part Time Clerk
QuikTrip
02.2016 - Current
Course Work Towards: Associates of Science -
Saint Charles Community College