With a genuine passion for interpersonal connection and strong
administrative skills, I excel in fostering harmony with customers while efficiently managing tasks. Through warmth and empathy, I build unity and address needs, ensuring satisfaction while upholding professionalism.
Overview
2
2
years of professional experience
Work History
Kid Zone Representative
YMCA of Northwest North Carolina
05.2024 - 08.2024
Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
Handled conflicts among children ages 6 weeks to 11 years old, diplomatically, teaching them valuable problem-solving skills while maintaining a peaceful environment.
Developed strong bonds with each child, creating a sense of security within the childcare environment.
Improved language skills in young children through engaging storytelling and interactive activities.
Adapted quickly to diverse needs of various children within the group setting, exhibiting flexibility and resourcefulness throughout daily tasks.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Built constructive and open relationships with families with forthright yet friendly communication.
Front Desk Receptionist
Taylor Tennis Center
05.2023 - 08.2024
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained, organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings in person and over the phone.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Answered any questions or concerns about membership
Closed by sweeping the courts to maintain quality and locking door
Collected courts deposits, fees, and payments at a register.
Completed data entry and filing to keep records updated for easy retrieval.
Dance Teacher
Pro Dance Academy
08.2022 - 06.2024
Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
Planned routines for recitals and performances.
Developed strong relationships with students during 45 minutes a week, encouraging them to develop self-confidence through the art of dance.
Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
Education
MBA - Business Management
Anderson University
Anderson, South Carolina
05.2028
High School Diploma -
Ronald W. Reagan High School
Pfafftown, NC
06.2024
Skills
Problem-Solving
Critical Thinking
Attention to Detail
Excellent Communication
Goal-oriented mindset
Timeline
Kid Zone Representative
YMCA of Northwest North Carolina
05.2024 - 08.2024
Front Desk Receptionist
Taylor Tennis Center
05.2023 - 08.2024
Dance Teacher
Pro Dance Academy
08.2022 - 06.2024
MBA - Business Management
Anderson University
High School Diploma -
Ronald W. Reagan High School
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