ANNA SEIPEL

• Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
• Reduced care costs without sacrificing quality through service coordination and multidisciplinary collaboration.
• Evaluated clinical data and adjusted treatment plans as needed, leading to improved patient health outcomes.
• Streamlined case management processes for increased efficiency and better patient outcomes.
• Managed support services and fostered communication among healthcare providers ensuring continuity of care.
• Worked closely with external agencies for seamless coordination of care, resulting in improved patient health and wellbeing.
• Participated in professional development opportunities focused on emerging trends and best practices in medical case management, ensuring the continuous improvement of services provided to patients.
• Organized workshops on various medical topics for staff members fostering greater understanding of health issues among participants.
• Maintained detailed documentation on each case, ensuring accuracy and compliance with legal requirements.
• Participated in professional growth programs to support special education improvement efforts.
• Advocated for patients'' needs within the healthcare system, securing necessary resources and accommodations.
• Documented case notes daily and coordinated follow-up for seamless case management.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.

• Maintained flight medicine knowledge base by attending mandatory meetings, performing chart and equipment reviews, skills labs and clinical rotations and participating in continuing education sessions for care.
• Planned, organized and positioned equipment and supplies for use in patient care.
• Exercised sound decision-making abilities when faced with complex or rapidly changing situations involving critically ill or injured patients.
• Read, analyze, and implement medical cases for deployment readiness.
• Works as a liaison between patients and physicians to resolve issues and ensure optimal care.
• Documented appropriate and accurate information to ensure quality standards of all medical operations.
• Increased team efficiency by participating in regular training exercises and maintaining up-to-date knowledge on emergency procedures and protocols.
• Maintained a safe and secure environment for patients during high-stress situations.
• Cultivated positive relationships with referring facilities through professional conduct during patient transfers and consultations.
• Promoted collaboration among medical team members through effective communication strategies during challenging cases.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Leveraged feedback and process improvement opportunities to create safer and healthier environment for patients.
• Participated in evidence-based practice project implementation.
• Investigated and resolved issues affecting clinical operations and patient care.

Served as a key liaison between patients, families, and healthcare providers to ensure seamless communication and appropriate care planning.

• Managed budgets and resource allocation effectively, ensuring optimal utilization of resources in the pursuit of high-quality patient care services.
• Led clinical audits to identify areas of improvement, resulting in higher quality care standards.
• Enhanced team performance by providing regular supervision, training, and professional development opportunities.
• Streamlined workflow processes for increased efficiency and improved patient care.
• Provided expert guidance on clinical issues during team meetings, contributing to informed decision-making and best practice implementation.
• Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
• Managed complex cases effectively through close collaboration with multidisciplinary teams, ensuring optimal patient outcomes.
• Improved patient outcomes by implementing evidence-based clinical protocols and guidelines.
• Utilized data-driven approaches to monitor trends in patient outcomes, informing strategic improvements in service provision.
• Championed continuous improvement initiatives within the department, leading to more efficient practices and resource utilization.
• Conducted thorough assessments of patients'' needs and developed tailored care plans accordingly, promoting individualized attention and support.
• Administered medications and assessed patient responses, adjusting strategies to meet objectives.
• Assisted with patient with limited mobility by offering exercises, advice and assistive devices.
• Assessed patient history to identify concerning symptoms, diagnose concerns and develop tailored treatment plans.
• Assisted physicians with completing medical procedures and treatments.
• Administered pharmacologic treatments to address patient concerns.
• Ordered and restocked medical supplies for Ophthalmic office.
• Scheduled tests and procedures for patients.
• Collaborated with other healthcare professionals to develop comprehensive care plans.
• Triaged phone calls from patients and outside contacts and handled in order of importance.
• Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
• Reduced wait times for patients by efficiently managing appointment schedules and coordinating with other staff members.