Anna Shaver
Rhinelander
Summary
Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking management opportunities to enhance abilities while contributing to company growth.
Overview
11
11
years of professional experience
2012
2012
years of post-secondary education
Work History
Personal shopper
Walmart
Rhinelander
04.2024 - Current
- Provided exceptional customer service to ensure a positive shopping experience.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Completed pickup and shopping orders for customers within local area.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Assisted teammates with daily tasks during peak periods.
Food Service Manager
Subway
Rhinelander
04.2014 - 11.2023
- Managed daily operations ensuring efficient food preparation and customer service
- Scheduled shifts and delegated tasks to optimize team performance during peak hours.
- Monitored inventory levels and ordered supplies to maintain adequate stock for services.
- Resolved customer complaints promptly, maintaining high satisfaction levels in service quality.
- Conducted regular staff meetings to communicate updates and improve team cohesion.
- Adhered to company food, safety, quality and sanitation policies.
- Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
- Provided ongoing training for new employees on safe food handling practices.
- Coordinated catering services for special events within the facility.
- Monitored actions of staff and customers to uphold health and safety standards.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Ensured proper portioning and serving of meals according to established standards.
- Served customers by phone to take orders and answer product or service questions.
- Rotated and replenished products in display cases.
- Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
Education
General Education Diploma
Rhinelander, WISkills
- Customer service
- Order fulfillment
- Inventory management
- Time management
- Attention to detail
- Problem solving
- Upbeat and outgoing attitude
- Planning and organization
- Strong interpersonal skills
Timeline
Personal shopper
Walmart
04.2024 - Current
Food Service Manager
Subway
04.2014 - 11.2023
General Education Diploma
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