Anna Sheets
Kannapolis,NC
Summary
Aspiring professional seeking a dynamic position in a respected organization where I can utilize and grow my skills while contributing to organizational growth. I am committed to providing superior care and fostering a community that prioritizes innovation, compassion, and teamwork. I am eager to enhance my experience in the professional field while pursing a Master's degree in Business Administration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
ADMNISTRATIVE INTERN (PAID)
Cabarrus Eye Center
01.2023
- Lead administrative projects, such as: in house data analytics research, conversion process to Microsoft Office 365, and remodeling waiting room
- Conducted thorough research to identify suitable furniture options for the waiting room area, considering factors such as comfort, durability, and aesthetic appeal
- Shadowed administrative/supervisor meetings
- Complied with HIPAA regulations and in house confidentiality agreements
- Gained better management and organizational skills.
Project Manager
LEARN LLC
01.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
- Developed advanced abilities in project coordination, web design, and marketing.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Managed diverse tasks efficiently and deliver high-quality results
Sales Associate
Narrow Path Provision CO.
01.2021 - 04.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Healthcare Administrative Intern (PAID)
Cabarrus Eye Center
05.2023 - 07.2023
- Lead administrative projects, such as: in house data analytics research, conversion process to Microsoft Office 365, and remodeling waiting room
- Collected and analyzed data to make decisions on appropriate design flow, and furniture options while considering factors such as comfort, durability, and aesthetic appeal
- Shadowed administrative/supervisor meetings
- Maintained up to date knowledge and compliance with Regulatory policies such as HIPAA
- Gained better management and organizational skills. Evaluated patient satisfaction surveys and provided recommendations for addressing concerns, leading to enhanced patient experiences at the healthcare facility.
- Maintained inventory control of office supplies by monitoring usage patterns allowing for timely replenishment without compromising budgets.
- Participated in audits of medical records for accuracy, completeness, and compliance with regulatory requirements, contributing to a well-organized documentation system.
- Enhanced communication between departments by facilitating regular meetings and promoting collaboration among team members.
- Conducted research on industry trends and best practices that led to innovative ideas for enhancing service delivery within the facility.
- Supported medical professionals with administrative tasks to ensure smooth daily operations and enhance patient care quality.
- Enhanced user knowledge on AllScripts EMR system
Lifeguard Manager
Northwest Cabarrus Swim Club
05.2021 - 09.2022
- Created and organized lifeguard schedules and swim team practices
- Assisted in management meetings to discuss and establish pool policies and staff expectations.
- Tested and maintained water quality with periodic sampling.
- Streamlined facility operations by establishing clear communication channels between staff members.
- Monitored pool area for violations and potential hazardous situations.
- Directed and oversaw maintenance records and incident reports.
- Implemented risk assessment procedures to identify potential hazards and minimize accidents at the facility.
TEAM MEMBER
Chick-Fil-A
01.2019 - 01.2021
- Trained in exceptional Customer Service Skills
- Completed multiple tasks in a fast-paced environment
- Arranged and supervised the preparation of foods for customers with allergies to maintain a safe and comfortable experience for guests.
Office Intern (PAID)
Turner Orthodontics
06.2019 - 08.2019
- Efficiently collected, cleaned, and sterilized instruments, ensuring adherence to strict infection control protocols. I meticulously inspected and packaged instruments, operated autoclaves, and maintained comprehensive documentation for compliance with health regulations. My role involved organizing sterilized instruments and ensuring a clean, orderly storage environment.
- Prepared instrument trays for orthodontic assistants, ensuring readiness for upcoming appointments.
- Organized and led information meetings with patients on proper care of braces
- Assisted office manager in stock evaluation and distribution
- Maintained up to date knowledge and compliance with Regulatory policies such as HIPAA
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Bachelor of Science - Healthcare Management
Appalachian State University
Boone, NC12.2023
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Zotero
- Quality Improvement (Six Sigma)
- Problem-Solving
- Organization
- Time Management
- Strong Communication
- Customer Service
Certification
Six Sigma Black Belt
- April 2024
Six Sigma Green Belt
- February 2024
Professional Organizations
North Carolina Medical Group Managers Association (NCMGMA)
- 2023 - Present
American College of Healthcare Executives
- 2024
Timeline
Project Manager
LEARN LLC
01.2024 - Current
Healthcare Administrative Intern (PAID)
Cabarrus Eye Center
05.2023 - 07.2023
ADMNISTRATIVE INTERN (PAID)
Cabarrus Eye Center
01.2023
Lifeguard Manager
Northwest Cabarrus Swim Club
05.2021 - 09.2022
Sales Associate
Narrow Path Provision CO.
01.2021 - 04.2024
Office Intern (PAID)
Turner Orthodontics
06.2019 - 08.2019
TEAM MEMBER
Chick-Fil-A
01.2019 - 01.2021
Bachelor of Science - Healthcare Management
Appalachian State University