Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anna Sherrer

Summary

Dynamic and engaging professional with experience at Earlyworks Children's Museum, skilled in teamwork and communication. Proven ability to create memorable experiences for guests while fostering children's development. Proficient in espresso machine operation and dedicated to maintaining a positive environment, enhancing customer satisfaction through personalized service.

Overview

10
10
years of professional experience

Work History

Earlyworks Children's Museum

City of Huntsville, AL
10.2024 - Current
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Guided groups of up to 30 people on scheduled tours.
  • Collaborated with other tour guides to provide comprehensive and enjoyable experience.
  • Responded to customer requests for products, services, and company information.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Read stories, sang songs and facilitated creative play.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.

Barista

Starbucks
09.2021 - 11.2023
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Camp Counselor

City of Oxford
05.2019 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Encouraged team building to increase camaraderie, trust and rapport.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Assisted in preparing meals and snacks to provide nutritional needs to campers.

Library Volunteer

Oxford Public Library
05.2015 - 07.2019
  • Shelved books by subject according to Dewey Decimal System.
  • Maintained clean, safe library environments for optimized customer comfort.
  • Located books, magazines and other materials quickly according to patron requests.
  • Delivered varied library events programs to suit diverse age groups.
  • Performed basic book reshelving and obtained items from book drop.
  • Greeted visitors, answered questions, and made book recommendations across subjects and genres.
  • Created displays to promote library materials and services.

Education

Fine Arts

Oxford High School
Oxford
05-2021

Skills

  • Teamwork and collaboration
  • Computer skills
  • Calm under pressure
  • Maintenance & repair
  • Flexible and adaptable
  • Communication
  • Decision-making
  • Dining room maintenance
  • Espresso machine operation
  • Opening and closing duties
  • Latte art
  • Coffee expertise
  • Up-selling
  • Food preparation
  • Conversant in ASL
  • Active listener
  • Inventory management
  • Merchandise displays
  • Hospitality and accommodation
  • Reading comprehension
  • Point-of-sale system

Languages

English
Native or Bilingual
ASL
Professional Working

Timeline

Earlyworks Children's Museum

City of Huntsville, AL
10.2024 - Current

Barista

Starbucks
09.2021 - 11.2023

Camp Counselor

City of Oxford
05.2019 - 08.2023

Library Volunteer

Oxford Public Library
05.2015 - 07.2019

Fine Arts

Oxford High School

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Anna Sherrer