Anna Sherrill
Lynchburg,VA
Summary
Dynamic professional with a degree in Business Administration, specializing in Financial Planning, and currently pursuing an MBA. Proven track record as an On Call Branch Office Administrator, showcasing expertise in client support, streamlined office operations, and effective collaboration. I excel in financial management, demonstrating precision in tasks like cash handling, with a strong commitment to exceptional customer service. My natural multitasking ability, clear communication skills, and unwavering dedication to excellence make me an adaptable and likable team player.
Overview
6
6
years of professional experience
Work History
On Call Branch Office Administrator
Edward Jones
05.2021 - Current
- Provides client support and services.
- Observes and assists Advisor in client meetings.
- Demonstrated adaptability by effectively handling diverse responsibilities within an on-call capacity, ensuring seamless branch function during staff absences or peak periods.
- Liquidating client assets and completing client requests.
- Handles incoming checks and distributes the funds to the proper accounts.
- Streamlined office operations by managing appointment scheduling and maintaining an organized filing system.
- Working in multiple offices with different advisors to assist when needed.
Bookkeeping and Special Service Associate
Home Depot
09.2023 - Current
- Counting and balancing all registers throughout the store from previous sales day
- Manages assets in the vault, guaranteeing balanced cash flow
- Creating and receiving bank deposits along with allocating cash to proper location
- Creating tills for registers
- Placing and managing cash orders to ensure the store is equipped with enough cash on hand
- Providing a friendly and courteous customer service by responding to customer inquiries regarding delivery policy, store layout and the location of merchandise
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Processing customer credit card applications and relevant follow-up & filing of completed applications
- Making outgoing calls to Vendors and/or Installers to follow up on customer orders
- Taking orders and making any order corrections in person or over phone
- Locate and sign-out Will-Call orders.
Associate
Shoe Carnival
06.2022 - 08.2023
- Working the cash register to help customers complete purchases
- Making in-store announcements
- Greeted customers and offered assistance for increased customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored customers for signs of security concerns and escalated issues to management.
Associate
Food Lion Grocery Store
01.2019 - 01.2021
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Private Piano Instructor
Lincoln Charter School
03.2018 - 01.2020
- Arranged lessons to accommodate each student's unique goals and interests.
- Enhanced student performance by tailoring individualized lesson plans based on each student''s unique learning style and needs.
- Collaborated with other music instructors to create interdisciplinary learning opportunities, enriching the overall educational experience of students.
Education
Bachelor’s Degree in Business Administration: Financial Planning -
Liberty University (LU)
Lynchburg, VA05.2023
Masters Degree in Business Administration -
Liberty University (LU)
Lynchburg, VA08.2024
Skills
- Client Services and Relationship Management
- Multi-tasking and Adaptability
- Bookkeeping and Financial Management
- Problem-Solving
- Attention to Detail
- Workplace Safety
Timeline
Bookkeeping and Special Service Associate
Home Depot
09.2023 - Current
Associate
Shoe Carnival
06.2022 - 08.2023
On Call Branch Office Administrator
Edward Jones
05.2021 - Current
Associate
Food Lion Grocery Store
01.2019 - 01.2021
Private Piano Instructor
Lincoln Charter School
03.2018 - 01.2020
Bachelor’s Degree in Business Administration: Financial Planning -
Liberty University (LU)
Masters Degree in Business Administration -
Liberty University (LU)