Anna Silva
Santa Fe
Summary
Dynamic Housing Coordinator with a proven track record at The Life Link, excelling in tenant advocacy and conflict resolution. Expert in regulatory compliance and recordkeeping, I foster positive relationships with landlords and tenants alike, ensuring smooth operations and high satisfaction rates. Committed to creating safe, supportive living environments for all.
Overview
15
15
years of professional experience
Work History
Housing Coordinator
The Life LInk
Santa Fe
08.2017 - Current
- Organized and maintained accurate records of housing contracts, leases, and rental agreements.
- Maintained positive relationships with landlords by responding promptly to inquiries or complaints.
- Advised tenants on their rights under applicable laws governing landlord-tenant relations.
- Assessed tenant eligibility for housing assistance programs based on established criteria.
- Provided support to tenants in resolving any issues or concerns regarding their living environment.
- Performed administrative duties such as filing, data entry, recordkeeping.
- Processed rent payments from tenants according to lease terms and rental agreements.
- Ensured all necessary documents were collected prior to approving a new tenancy agreement.
- Resolved disputes between tenants and landlords through mediation or other conflict resolution methods.
- Coordinated tenant move-in and move-out activities including inspections, paperwork processing, and related tasks.
- Implemented property inspection procedures to maintain compliance with housing codes.
- Maintained residential tenancy agreements for renewal or termination following program guidelines.
Harm Reduction Specialist
Santa Fe Community Services
Santa Fe
03.2014 - Current
- Facilitated educational sessions focused on topics such as relapse prevention, coping skills, and harm reduction strategies.
- Implemented harm reduction approaches when working with high risk populations such as needle exchange programs.
- Participated in trainings related to topics such as trauma informed care, suicide prevention, harm reduction practices.
Interfaith Community SHelter
Santa Fe Cattle Company
Santa Fe
02.2010 - Current
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Taos High School
Taos, NM05-1981
Skills
- Recordkeeping
- Conflict resolution
- Tenant advocacy
- Property management
- Regulatory compliance
- Customer service
Timeline
Housing Coordinator
The Life LInk
08.2017 - Current
Harm Reduction Specialist
Santa Fe Community Services
03.2014 - Current
Interfaith Community SHelter
Santa Fe Cattle Company
02.2010 - Current
High School Diploma -
Taos High School
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