Summary
Overview
Work History
Skills
Timeline
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Anna Sine

Roanoke,VA

Summary

Customer-savvy employee accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Overview

2
2
years of professional experience

Work History

Food Runner

Hotel Roanoke
Roanoke, VA
09.2021 - 01.2022
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Cleared tables immediately after guests left in preparation for next party.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Answered questions from restaurant patrons regarding menu items.
  • Backed up dishwashing staff by cleaning dishes, glasses and cutlery during busy periods.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collaborated with bar staff to complete alcoholic beverage orders for guests in dining areas.
  • Cultivated warm relationships with regular customers.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.

Food Service Worker

Dairy Queen
Roanoke, VA
05.2021 - 08.2021
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.

Food Service Worker

Dairy Queen
Lynchburg, VA
02.2021 - 04.2021
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.

Cashier

Food Lion
Moneta, VA
01.2020 - 02.2021
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Collected and authorized payments of guests.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Worked flexible schedule and extra shifts to meet business needs.

Skills

  • Cleaning and Sanitizing
  • Customer Relations
  • Service-Oriented
  • Relationship Building
  • Clear Communication
  • Team Leadership
  • Flexible and Adaptable
  • Employee Training
  • Stress Tolerance
  • Attention to Detail
  • Honest and Ethical

Timeline

Food Runner

Hotel Roanoke
09.2021 - 01.2022

Food Service Worker

Dairy Queen
05.2021 - 08.2021

Food Service Worker

Dairy Queen
02.2021 - 04.2021

Cashier

Food Lion
01.2020 - 02.2021

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Anna Sine