Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Websites
References
Timeline
Generic

Anna Smith

Suffolk,VA

Summary

Energetic and goal-driven professional seeking a position where I can leverage my exceptional friendliness and adeptness in patient engagement to contribute positively to a dynamic company. Committed to achieving personal and organizational objectives while seeking an opportunity that allows me to utilize my interpersonal skills to enhance customer experiences and contribute to overall team success.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Team Leader

Lemongrass Spa
Tarpon Springs, FL
08.2022 - Current
  • Demonstrated leadership abilities in guiding and motivating a team to achieve sales targets, uphold brand standards, and deliver exceptional customer experiences.
  • Committed to fostering a collaborative and positive team culture.
  • Maintained a strong focus on customer satisfaction, leading to increased customer loyalty and positive brand reputation.
  • Address customer inquiries and concerns promptly and professionally.

Independent Consultant

Perfectly Posh
, UT
05.2018 - 06.2022
  • Dedicated and results-oriented Independent Consultant with a proven track record at Perfectly Posh, a renowned beauty and skincare company.
  • Expertise in driving business growth, cultivating client relationships, and achieving sales targets.
  • Adept at leveraging product knowledge to provide personalized solutions and exceed customer expectations.
  • Consistently contributing to the overall revenue growth of the team. Established and maintained a loyal customer base through effective relationship-building and exceptional customer service, resulting in high customer satisfaction scores.
  • Conducted product demonstrations and workshops to educate clients on the benefits and features of Perfectly Posh products, leading to increased sales and brand awareness.

Bakery Cook 1

Walt Disney World
Orlando, FL
04.2004 - 08.2018
  • Knowledge of culinary and baking techniques, ingredients, and equipment.
  • Thrive in a fast-paced environment, adapting to changing priorities and production needs.
  • Demonstrate flexibility in handling diverse tasks, from routine baking to special event preparations.
  • Exhibit a friendly and approachable demeanor when interacting with guests.
  • Communicate effectively with chefs, sous chefs, and fellow cooks to coordinate production and service requirements.

Cook 2

Boma and Port Orleans Resort
Orlando, FL
10.2002 - 04.2004
  • An integral part of the culinary team responsible for delivering exceptional dining experiences to our guests with attention to detail which contributed to the unique and immersive atmosphere that makes Walt Disney World a world-renowned destination.
  • Prepared and executed dishes in alignment with Disney's culinary standards, working in a collaborative environment, and contributed to the overall success of the restaurant.
  • Participated in training sessions to enhance culinary skills and stay updated on Disney's culinary standards.
  • Mentored and assisted in the training of new culinary team members.

Education

Food Service Administration Major -

Monroe Community College
01.2002

Graduated -

BOCES Vocational School for Culinary Arts
01.2001

Skills

  • Networking
  • Client Communication
  • Advertising and Marketing
  • Business Development
  • Team Collaboration
  • Adaptability
  • Customer Relationship Management
  • Lead Generation

Affiliations

Unite Here (Walt Disney World), Member, 2002, Present

Accomplishments

  • Nominated for "Partners in Excellence" at Walt Disney World (the highest honor at the company)

Certification

  • Certificate of Academic Achievement
  • Certificate of Professionalism

References

References available upon request.

Timeline

Team Leader

Lemongrass Spa
08.2022 - Current

Independent Consultant

Perfectly Posh
05.2018 - 06.2022

Bakery Cook 1

Walt Disney World
04.2004 - 08.2018

Cook 2

Boma and Port Orleans Resort
10.2002 - 04.2004

Food Service Administration Major -

Monroe Community College

Graduated -

BOCES Vocational School for Culinary Arts

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Anna Smith