Summary
Overview
Work History
Education
Skills
Certification
Timeline
RegisteredNurse
Anna Smith

Anna Smith

Katy,TX

Summary

Professional operations expert prepared for leadership roles. Proven ability to optimize processes, enhance productivity, and drive team success. Strong focus on collaboration, adaptability, and achieving results. Skilled in strategic planning, resource management, and continuous improvement initiatives. Reliable and flexible, with commitment to meeting organizational goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operations Leader

Chick-Fil-A
01.2021 - Current
  • Uphold CFA Standards and culture
  • Uphold Restaurant Environment
  • Coach Team Members, Team Captains and Team Leaders
  • Anticipate restaurant problems
  • Analyze business results
  • Allocate resources

Sales associate

TJX companies
01.2020 - Current
  • Greeting shoppers
  • Stocking items on shelves and racks
  • Ringing up customers purchases at registers
  • Keeping up with Covid-19 Cleaning procedures

Caregiver/ Nanny

Childcare
01.2013 - Current
  • Planned and coordinated daily schedule
  • Supervised activities for children ages 1-13

Assistant

Mason Creek Utility District
01.2019 - 01.2020
  • Processed payments from residents
  • Handled incoming and outgoing calls with excellent customer service
  • Organized and maintained offices cleanliness
  • Sorted and organized office documents

Intern

CAP Animal Shelter
01.2018 - 01.2019
  • Identify basic procedures of a Vet Tech
  • Improve knowledge on restraint
  • Draw blood from the cephalic vein
  • Identify the correct way to administer vaccines
  • Evaluated on skills

Education

Dental Assisting

Accelerated Academy
College Station, TX
07-2025

Skills

  • Collaboration and teamwork
  • Operational excellence
  • Organizational development
  • Customer relations
  • Management
  • Task delegation
  • Team Training
  • Quality assurance

Certification

  • Certified dental assistant Training - May-July 2025

Timeline

Operations Leader

Chick-Fil-A
01.2021 - Current

Sales associate

TJX companies
01.2020 - Current

Assistant

Mason Creek Utility District
01.2019 - 01.2020

Intern

CAP Animal Shelter
01.2018 - 01.2019

Caregiver/ Nanny

Childcare
01.2013 - Current

Dental Assisting

Accelerated Academy

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