Anna Smith Casagrand
Lake St Louis
Summary
Dynamic Sales Representative with a proven track record at excelling in client relationship management and strategic selling. Achieved significant sales growth by fostering strong connections with healthcare providers and leveraging market analysis. Skilled in sales forecasting and dedicated to enhancing customer satisfaction through tailored solutions. Results-driven Sales Representative with over 5 years of experience in driving revenue growth and market penetration in the medical and dental industry. Proven track record of exceeding sales targets, managing high-performing territories, and building strong relationships with healthcare professionals. Adept at product demonstrations, clinical data presentations, and navigating complex sales cycles. Skilled in leveraging CRM tools, analyzing market trends, and adapting strategies to meet evolving customer needs. Committed to delivering value-driven solutions that enhance patient outcomes and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Medical Sales Representative
Ethos Health Group
09.2023 - Current
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and treatment knowledge.
- Identify and engage potential clients, including personal injury attorneys, physicians, neurologists, hospitals, rehabilitation centers, and case management companies.
- Present and promote TBI-related services/products through in-person visits, calls, presentations, and industry events.
- Educate clients on the benefits, outcomes, and unique features of our TBI care offerings.
- Build strong, long-term relationships with referring providers and healthcare decision-makers.
- Maintain a deep understanding of the TBI space, including market trends, competitors, and clinical practices.
- Track and report sales activity, pipeline, and progress in CRM software.
- Collaborate closely with marketing and clinical teams to support lead generation and client onboarding.
- Attend trade shows, conferences, and professional events as a brand ambassador.
Practice Manager of Operations
Southern Orthodontic Partners
09.2022 - 09.2023
- Increased patient satisfaction by improving appointment scheduling and wait times.
- Facilitated interdepartmental communication for seamless information sharing between clinical teams and administrative staff members.
- Implemented electronic health record systems, ensuring accurate patient data tracking and reduced errors.
- Negotiated contracts with insurers to maximize reimbursement rates while minimizing claim denials.
- Optimized clinic workflow by regularly evaluating and adjusting staff roles and responsibilities.
- Managed financial processes, including billing, collections, and insurance reimbursements, resulting in increased revenue.
- Coordinated staff training and development programs for improved workforce productivity.
Territory Manager
Invisalign
01.2021 - 09.2022
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Trained and mentored sales representatives in sales techniques and strategies.
- Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
Regional Operations Manager
Nikodem Dental Care
02.2019 - 01.2021
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Traveled to over [Number] locations per week to manage each store and perform reviews of individual managers and employees.
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Developed processes to save on costs and prevent losses.
- Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
- Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Analyzed performance metrics to identify areas for improvement and implement necessary changes.
Education
BBA - Business Administration And Management
Maryville University of Saint Louis
St. Louis, MO05-2019
Skills
- Goal oriented
- Building client relationships
- Client relationship management
- Relationship selling
- Sales pitching
- Strategic selling
- Market analysis
- Sales tracking
- Customer acquisition
- Sales forecasting
- Territory development
Timeline
Medical Sales Representative
Ethos Health Group
09.2023 - Current
Practice Manager of Operations
Southern Orthodontic Partners
09.2022 - 09.2023
Territory Manager
Invisalign
01.2021 - 09.2022
Regional Operations Manager
Nikodem Dental Care
02.2019 - 01.2021
BBA - Business Administration And Management
Maryville University of Saint Louis
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