Anna Spektor

Conducting administrative tasks related to claimant examinations and pre-examination questionnaires. Assisting veterans by gathering, collecting, recording, tracking, entering, and verifying medical data and information from multiple sources based on their medical history. This process prepares them for their visits with healthcare specialists and provides evidence to successfully process their disability rating.

• Answered office phones and emails
• Completed administrative reports as necessary and submit to manager
• Ensure that clinicians meet productivity for the week
• Scheduling new start of care patients, existing patients, and workers
• Direct communication with manager daily for requests of care needed scheduling
• Making sure all visits scheduled are in compliance with state and corporate regulations
• Entry of communication notes
• Direct communication with field staff daily to ensure scheduling needs are met
• Retrieval of patient documents from internal database to attach to patient chart for compliance of care episode

• Recruited and interviewed 5-10 applicants per Month
• Offered specific training programs to help employees maintain and improve job skills.
• Scheduled supervisory home visits for 3 month follow-ups, traveled to, and successfully completed home visits
• Set up and completed new client interviews
• Supervised personal care providers to improve quality of care

• Assisted with patient scheduling and rescheduling and accompanied clients to medical appointments.
• Obtained information about clients' medical history, drug history, complaints, and allergies
• Interpreted (English-Russian) and vice versa health related information between the client and the health care professional in hospital/clinical setting