Anna Spitzer
De Pere,WI
Summary
Accomplished Senior Project Manager at Jones Sign Company, adept in client relationship management and project plan development. Spearheaded strategic initiatives, driving business process improvements and efficiency, with a track record of recovering projects at risk and executing sales over 1.5 million annually. Expert in team leadership, demonstrating exceptional organizational skills and technical understanding.
Overview
12
12
years of professional experience
Work History
Senior Project Manager
Jones Sign Company
03.2024 - Current
- Identified and mitigated potential risks to safeguard project timelines and budgets.
- Managed stakeholder expectations using Smartsheet and Salesforce TaskRay, resulting in high approval ratings.
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
- Successfully recovered projects at risk of failure, implementing turnaround strategies that restored client confidence and secured project objectives.
- Drove organizational change by leading implementation of strategic initiatives, achieving significant improvements in business processes and efficiency.
- Executing 1.5 million plus in sales annually to meet organizational profit goals.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
Program Manager
Jones Sign Company
01.2020 - 04.2024
- Developed mitigation strategies for project risks to ensure continuity and success.
- Built strong relationships with stakeholders for collaborative project success.
- Addressed stakeholder concerns with tailored solutions to enhance satisfaction.
- Developed comprehensive project roadmaps by aligning stakeholder goals and market trends.
- Coordinated team efforts for project milestones, driving engagement and accountability.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Identified program obstacles and communicated possible impacts to team.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Leveraged project management processes and tools to define and execute projects.
- Implemented risk management strategies to mitigate potential barriers to project success.
- Participated in pilot tests and revised programs based on feedback and results.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Project Manager
Jones Sign Company
10.2012 - 01.2021
- Coordinated with external vendors to ensure deliverables met project specifications.
- Engaged stakeholders in project discussions to align expectations and gather feedback.
- Created detailed schedules for project milestones to ensure timely completion.
- Conducted quality assurance checks throughout project lifecycle to maintain high standards.
- Identified potential project risks with thorough analysis and developed mitigation strategies.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Bachelor Of Communications - Graphic Design / Public Relations
University of Wisconsin, Green Bay
Green Bay, WISkills
- Client relationship management
- Project plan development
- Team leadership/ Training and mentoring
- Critical thinking
- Organizational skills
- Software implementation and processes development
- Technical understanding
Timeline
Senior Project Manager
Jones Sign Company
03.2024 - Current
Program Manager
Jones Sign Company
01.2020 - 04.2024
Project Manager
Jones Sign Company
10.2012 - 01.2021
Bachelor Of Communications - Graphic Design / Public Relations
University of Wisconsin, Green Bay
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