Customer-oriented sales professional with experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
4
4
years of professional experience
Work History
Community Lead, Floor Lead
Vuori
Hingham, MA
09.2023 - Current
Working with the sales team to ensure each customer receives the best experience possible.
Forging lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events.
Staying knowledgeable on what’s new and what’s selling well and shares with both the customer and team.
Leading the team on the day to day operations of the store when the Store Manager or Assistant Store Manager is not in.
Communicating inventory needs to support the business goal.
Leading the team in daily maintenance of the store including restocking product, maintaining visual merchandising.
Creating relationships, networks and community in the surrounding communities with the intention of growing our brand.
Seeking and attending local experiences and events and are in the know on the upcoming fitness trends and instructors in your local community.
Coordinating events that feature influencers, local athletic teams and pop-up shops.
Wholesale, Sales Operations Administrator
ChappyWrap
Portland, ME, ME
09.2023 - 12.2024
Assisted in existing wholesalers with orders through Faire, Manual, and Shopify portal.
Maintained relationships with existing Wholesale accounts.
Created potential new Wholesale accounts.
Established, updated and maintained a Wholesale CRM.
Supported Corporate Sales Initiative with back end work.
Supported Custom Sales Initiative with back end work.
Ordered input, tracking, follow-up, outreach.
Supported embroidery D2C Initiative.
Assisted the Director of Product with Large Retail ticketing, ordering, admin tasks, account management.
CX Support.
Supported during peak or other busy sales periods.
Store + Brand Manager: Nantucket
For Now, LLC
Hingham, Nantucket, MA
11.2022 - 09.2023
Developed advanced knowledge of our brands and their products; from their history to their manufacturing practices to their pricing strategy and everything in between.
Recorded brand feedback from customers on a daily basis; take account of what brands need more feedback and inquire to customers accordingly.
Managed brand performance + ideate and execute opportunities to bring in + engage customers with our brands.
Worked on the sales floor with a customer-first mindset / provide excellent customer service from product recommendations to seamless checkouts.
Leaded the acquisition of new talent for Nantucket location from start to finish.
Sales goals: in charge of making sure monthly sales goals are met and being collaborative / taking charge on ideas to close the gap if there is one.
Increased monthly sales goals by 22%.
Leaded with productivity and profitability through strong operational controls including; strategic scheduling, payroll management, and Inventory management.
Ensured the store + windows creatively represent our brands and their stories via visually appealing merchandising efforts - and remerchandised based on sales data.
Managed and control inventory, Received + tagged inventory with accurate pricing / barcode labels, Weekly cycle counts to ensure inventory accuracy.
Director of Events
Blue Sky Sports & Entertainment
Norwell, MA
06.2022 - 11.2022
Developed event themes & strategies.
Planed and managed all aspects of event management which includes site inspections, partner/vendor selection, logo creation, budget development and management, signage, collateral materials, registration, promotional items, giveaways, silent and live auctions and public relations communication.
Prepared detailed event budgets, marketing plans, production schedules and communication plans.
Created post-event evaluations, logistics, client satisfaction and ROI.
Attended appearances/events with athletes to ensure proper fulfillment and relationship development.
Basketball Event Operations
3Step Sports
Wilmington, United States
01.2022 - 06.2022
Assisted in all aspects of event operations, to include but not limited to: travel, logistics, setup/breakdown, on-site leadership, check-in, hospitality, merchandising, gameplay, scoring, award presentation, and dispute/conflict resolution.
Communicated with all stakeholders including staff, teams, coaches, referees, facilities, athletic trainers, vendors, and sponsors leading up to each event.
Maintained and updated content on various communication platforms including website, registration systems, social media, and email marketing software.
Assisted in tournament divisional alignment and creation of schedules.
Created a positive event experience for the fans and participants.
Assisted with Zero Gravity Basketball Prep Classic Tournament.
Marketing Coordinator
3Step Sports
Wilmington, MA
08.2021 - 01.2022
Designed sport promotional content for both digital and print (including) web headers and announcements, social media graphics, marketing e-mails, company brochures, postcards, event flyers, event signage, advertisements, sponsorship presentations, infographics and other print collateral and special projects as assigned.
Marketed events and club programs by developing and implementing marketing and advertising campaigns.
Marketing Specialist
Bright Horizons
Newton, MA
02.2021 - 08.2021
Managed creation of new print collateral, digital marketing templates, and various content to promote Bright Horizons services to client employees including intranet copy, webinar promotion, and other needs as necessary.
Collaborated with teams to drive new benefit registration by creating monthly marketing toolkits for client distribution.
Drove awareness and utilization of the broader Bright Horizons solutions to support customer retention and revenue growth.
Provided training and support on building client marketing collateral templates for other internal teams as needs.
Gathered requirements and details for email campaign calendar and maintain so it is up-to-day.
Developed positive ongoing relationships with Client Relations, Client Engagement, Marketing Automation, and Creative Services Teams.
Education
High School Diploma -
Holderness School
Plymouth, NH
Bachelor of Arts - Communications And Media Studies
Emmanuel College
Boston, MA
Skills
Interpersonal Communications
Wholesale
Faire
Shopify
Gorgias
Deposco
B2E Marketing
Salesforce
Shopify
Nintex
Adobe Creative Cloud
Microsoft Excel
Mondaycom
Moosend
Agorapulse
Volunteer Experience
- The Corey C. Griffin Charitable Foundation, Boston MA
- Holderness School Vestry, Plymouth NH
Timeline
Community Lead, Floor Lead
Vuori
09.2023 - Current
Wholesale, Sales Operations Administrator
ChappyWrap
09.2023 - 12.2024
Store + Brand Manager: Nantucket
For Now, LLC
11.2022 - 09.2023
Director of Events
Blue Sky Sports & Entertainment
06.2022 - 11.2022
Basketball Event Operations
3Step Sports
01.2022 - 06.2022
Marketing Coordinator
3Step Sports
08.2021 - 01.2022
Marketing Specialist
Bright Horizons
02.2021 - 08.2021
High School Diploma -
Holderness School
Bachelor of Arts - Communications And Media Studies