Anna Steele/Hankerson
Starke,FL
Summary
Dynamic food service professional with a strong work ethic and ServSafe certification, recognized for enhancing customer satisfaction at Trinity Services Group. Proven ability to multitask and maintain high sanitation standards, while effectively training new staff and reducing food waste through efficient inventory management. Committed to delivering quality service in fast-paced environments. Handling weekly kitchen inspection
Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Assistant Food Service Worker
Trinityservicesgroup
09.2022 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Developed and maintained positive relationships with customers to enhance service.
- Learned other teammates' work tasks to train as backup.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Food Service Supervisor (lead)
Trinityservicesgroup
01.2022 - 09.2022
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
Food Service Worker 1
Trinityservicesgroup
04.2012 - 12.2019
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Participated in regular trainings to stay current on industry best practices and trends.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Food Service Worker
Department of Corrections
04.2016 - 03.2019
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Prepared variety of menu items following specific recipes to ensure customer satisfaction.
- Maintained accurate records of food temperatures to ensure safety standards were met.
- Improved dining experience by maintaining clean and organized eating area.
- Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
- Reduced food preparation times by organizing workstations effectively.
- Cleaned and organized kitchen, dining and service areas.
- Monitored food quality and freshness throughout day.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
GED -
Amityville
Merrick, NY06-1970
GED -
Amityville
Merrick, NY06-1970
Bachelor of Science -
University of Phoenix
Jacksonville, FLSkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Cleaning and sanitation
- Problem-solving
- Strong communication skills
- Positive attitude and energy
- Safe food handling
- Food and safety standards
- Quality control
- ServSafe
- Food portioning control
- ServSafe certification
- Food safety
Timeline
Assistant Food Service Worker
Trinityservicesgroup
09.2022 - Current
Food Service Supervisor (lead)
Trinityservicesgroup
01.2022 - 09.2022
Food Service Worker
Department of Corrections
04.2016 - 03.2019
Food Service Worker 1
Trinityservicesgroup
04.2012 - 12.2019
GED -
Amityville
GED -
Amityville
Bachelor of Science -
University of Phoenix
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