Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Anna Steiner

Columbus,OH

Summary

Dynamic and innovative professional with a proven track record at Blue Star Barbershop, where the stylist builds a loyal clientele through exceptional customer service and advanced hairstyling techniques. Expert in client consultations and sales, I excel in fostering outstanding client retention and leveraging industry networking to exceed expectations. Skilled in both creative and technical aspects of cosmetology and photography, my work enhances client satisfaction and business growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Hairstylist

Blue Star Barbershop
11.2022 - Current
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.

• Scheduled customer appointments and rearranged individual time slots to meet demand.

  • Processed payments, entering sales in register for prompt customer service.

• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction. Educated customers on products to maximize benefits.

• Completed safety training and certifications to minimize risk of infection or injury to customers.
Determined appropriate hair treatments based on conditions and textures.

• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.

•Developed creative techniques to provide clients with latest hairstyles.

  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.

Baby Photographer

Bella Baby
09.2022 - Current
  • Optimized work efficiency with thorough preparation before each photoshoot including setting up equipment, props, backgrounds, lighting arrangements as per client''s expectations.
  • Digitally edited photos to enhance appearance.

Took photos from different angles and perspectives to capture perfect images. Edited, toned, captioned, and uploaded photographs for publication.

• Photographed high-quality images for various print and digital projects.

Planned and prepared for on-location and studio shoots.
•Utilized natural and artificial lighting to capture desired images and maintain quality. Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.

Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
•Displayed portfolio to show off best work to potential clients and promote skills and value. Leveraged camera gear and equipment to express creative vision.

•Managed and organized photo database using consistent naming conventions and key- wording for search optimization.
•Assisted clients with creative ideas for photography needs.

•Collaborated with clients to create engaging photo albums.
•Monitored trends in photography to stay current in industry.

•Shot photographs in controlled lab, field, and remote environments.
•Researched new camera equipment and accessories.

•Managed team of photographers for special projects.

  • Optimized work efficiency with thorough preparation before each photoshoot including setting up equipment, props, backgrounds, lighting arrangements as per client''s expectations.

Office Assistant

SRES LLC. - Columbus, OH
01.2015 - 12.2022
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Contributed to a positive work environment by fostering open communication among colleagues.

Education

No Degree - Ohio State Board of Cosmetology Issued November 20

Aveda Institute of Columbus
Columbus, OH
11.2019

Bachelor of Arts - Art Therapy

Mount St. Joseph University
Cincinnati, OH
05.2016

Skills

  • Appointment Scheduling
  • Hair styling techniques
  • Sales Expertise
  • Cosmetology Principles Knowledge
  • Networking Expertise
  • Customer Consultations
  • Microsoft Word
  • Shoot Arrangements
  • Work Station Sanitizing
  • Advanced Communication Skills
  • Industry Networking
  • Outstanding Customer Service
  • Service Promotions/ Marketing
  • Workflow Efficiency
  • Outstanding Client Retention
  • Build Customer Relationships
  • Business Management
  • Cash Register Operations
  • Detail-Orientated
  • Critical Thinking

Certification

•Cosmetologist, Hairdresser Cosmetologist, Hairdresser

Ohio State Board of Cosmetology Ohio State Board of Cosmetology Issued Nov 2019Issued Nov 2019Credential ID #COS.195440:

•Hoarding WorkshopHoarding Workshop

CAPP: Cincinnati Academy Professional Psychology.CAPP: Cincinnati Academy Professional Psychology.Issued Jan 2016

•DESA®- (National Eating Disorder Association)DESA®- (National Eating Disorder Association)

Body ProjectBody ProjectIssued Apr 2015

•Green Dot BystanderGreen Dot Bystander

NASW-NJ (National Association of Social Workers- NJ Chapter)NASW-NJ (National Association of Social Workers- NJ Chapter)Issued Apr 2015

•Alzheimer's Association®Alzheimer's Association®

NASW-NJ (National Association of Social Workers- NJ Chapter)NASW-NJ (National Association of Social Workers- NJ Chapter)Issued Mar 2015

•Stewards of ChildrenStewards of Children

NASW-NJ (National Association of Social Workers- NJ Chapter)NASW-NJ (National Association of Social Workers- NJ Chapter)Issued Mar 2015

Timeline

Hairstylist

Blue Star Barbershop
11.2022 - Current

Baby Photographer

Bella Baby
09.2022 - Current

Office Assistant

SRES LLC. - Columbus, OH
01.2015 - 12.2022

No Degree - Ohio State Board of Cosmetology Issued November 20

Aveda Institute of Columbus

Bachelor of Arts - Art Therapy

Mount St. Joseph University
Anna Steiner