Anna Steinis
Orlando,FL
Summary
Positive, dynamic, and fully energized professional with a passion for work and a strong focus on customer satisfaction. Demonstrates a 'can do' attitude and consistently goes the extra mile to prevent disappointment. Independent and decisive in all situations. Excels in providing prompt and welcoming customer service and efficient transaction processing.
Overview
18
18
years of professional experience
Work History
Merchandising Manager/Freight Manager
Dollar Tree
01.2018 - Current
- Receiving warehouse trucks/proper inventory counts
- Receiving vendors
- Stocking shelves
- Setting seasonal displays within a timely matter
- Responsible for opening/closing store
- Cash handling/bank deposits
- Customer service
- Supervising staff
Cashier
Dollar Tree
06.2017 - 12.2017
- Process customer transactions as well as handling returns and exchanges
- Stock Shelves
Shift Manager
Walgreens
03.2013 - 05.2017
- Responsible for managing shifts to consistantly deliver the highest standards of quality service
- Managing cost within the shift by controlling overtime; Organize staff schedules and workloads to maximize productivity
- Supervise staff; between 5 to 12 employees, including pharmacy
- Follow all operational procedures for cash handling, health and safety, and security to ensure the well-being of the staff and customers
- Conducting daily meetings with staff to give feedback on key work related issues, any changes within the company, upcoming community events, and make sure all 'new hire' employees are trained properly
Customer Service Representative, SIMS Coordinator
Walgreens
07.2007 - 03.2013
- Organize inventory; managing and monitoring stock
- Produced theft and broken package reports when necessary; ensure counts are correct on 'high ticket' items
- Working with daily tasks lists, completing resets/revisions, markdowns, and price changes
- Ordering inventory to be consistent with the stores 'outs'
- Assist customers with their daily needs
Education
High School Diploma -
Holy Trinity Diocesan High School
Hicksville, NySkills
- Team player
- Work under pressure
- Fast paced environment
- Flexible
- Merchandising
Timeline
Merchandising Manager/Freight Manager
Dollar Tree
01.2018 - Current
Cashier
Dollar Tree
06.2017 - 12.2017
Shift Manager
Walgreens
03.2013 - 05.2017
Customer Service Representative, SIMS Coordinator
Walgreens
07.2007 - 03.2013
High School Diploma -
Holy Trinity Diocesan High School