ANNA SUPINA

- Demonstrated excellent problem-solving skills in a timely manner by working closely with Process Guides and Area Managers.

- Attentively monitored high quantity shipments.

- Inducted items from totes in a time optimization.

- Expedited the packaging and shipping of orders to meet customer expectations.

- Promptly sorted shipment items into the walls.

- Assisted fellow associates with their shipment orders using rodeo and research.

- Resolved lost, damaged, and inventory shipments.

- Upsold appetizers, drinks and desserts to increase restaurant profits.

- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

- Maintained customer satisfaction by clarifying questions about orders and specialty items.

- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.

- Conducted inventory.

- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.

- Achieved results by working with staff to meet established targets.

- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

- Developed and implemented customer service policies to enhance satisfaction.