Summary
Overview
Work History
Education
Skills
Certification
Psychology, XBox Gaming, Quantum Physics
Additional Information
Languages
Timeline
Generic

Anna Swartz

Las Vegas,NV

Summary

Adept in UI/UX design and ophthalmic photography, I enhanced user engagement at Preferred Mortgage Services through innovative design and efficient project management. Skilled in HTML/CSS and patient education, my collaborative approach and problem-solving abilities have consistently improved client satisfaction and operational efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

UI and UX Designer

Preferred Mortgage Services
12.2012 - 04.2015
  • Developed wireframes, prototypes, and mockups to effectively communicate design ideas to the development team.
  • Gathered meaningful insights from users through interviews, and usability tests to inform future design decisions.
  • Balanced aesthetics with functionality in designs, resulting in visually appealing products that effectively met user needs.
  • Increased user engagement through A/B testing and iterative improvements based on data analysis.
  • Optimized website load times with efficient use of images, fonts, and other visual elements.
  • Championed a user-centric design approach, elevating the importance of UX considerations in project planning and execution.
  • Contributed to the establishment of a consistent brand identity across all digital platforms through cohesive design themes.
  • Streamlined UX flow for improved usability and increased user engagement.
  • Boosted conversion rates by optimizing landing pages.
  • Leveraged knowledge of color theory, typography, and layout principles for polished designs that exceeded client expectations.
  • Implemented responsive design principles for optimal viewing on various devices and screen sizes.
  • Collaborated with cross-functional teams to ensure seamless integration of UI/UX components in the final product.

Web Designer

FocusVision
08.2011 - 08.2012
  • Designed user interface to meet client specifications,
  • Created wireframes and prototypes as part of the design process to facilitate clear communication of concepts between team members and clients alike.
  • Developed graphic and image assets for both content and digital marketing efforts.
  • Improved overall site aesthetics through the use of high-quality graphics, typography choices, color schemes, and layout principles.
  • Coordinated copywriting and designed images to craft website content.
  • Provided ongoing support to clients post-launch, resolving any issues promptly and maintaining positive working relationships.
  • Optimized website performance with regular evaluations and adjustments to page load times, image optimization, and code efficiency.
  • Maintained a strong understanding of current web design trends through continuous learning opportunities like online courses or attending industry conferences.
  • Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique website.
  • Designed highly engaging interactive user interfaces that complied with modern web standards.
  • Troubleshot technical issues and optimized websites for search engine optimization, performance and accessibility.
  • Contributed to project management efforts by maintaining organized documentation, meeting deadlines, and providing regular updates on progress made.
  • Enhanced functionality and appearance of website and repaired functionality issues.
  • Assisted in the creation of high-performing landing pages that helped convert web visitors into leads and customers for clients'' businesses.
  • Ensured websites remained accessible across multiple devices by adhering to industry-standard coding practices for adaptive design.
  • Boosted client satisfaction by delivering visually appealing and intuitive web designs tailored to their specific needs.
  • Reviewed designs created by freelance designers and provided feedback for revisions.
  • Tracked and reported problems with site designs, providing remedial suggestions for resolution.
  • Coded websites using HTML, CSS.
  • Conceived and built optimized landing pages in HTML and CSS for integration and cross-browser compatibility.
  • Conducted unit testing to deliver optimal browser functionality.
  • Took concepts and produced design mockups and prototypes to strengthen designs, enhance user experiences and improve site interactions.
  • Collaborated with in-house web designers to create sleek and innovative UI design.
  • Delivered user support to clients to train, educate and answer questions.

Ophthalmic Technician

Middlesex Eye Physicians
01.2011 - 08.2011
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
  • Performed thorough medical history assessments as part of the pre-examination process for new patients.
  • Instilled anesthetic drops and assisted in laser treatments and minor procedures.
  • Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Assessed visual acuity using various testing methods such as Snellen charts or autorefractors, contributing to accurate diagnoses.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Improved patient satisfaction by providing efficient and accurate diagnostic testing.
  • Provided timely follow-up care for post-operative patients, ensuring successful recovery and addressing any complications promptly.
  • Administered a-scan biometry test before patient cataract surgeries to measure size and shape of affected eye.
  • Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
  • Increased patient understanding of their eye conditions through clear explanations and demonstrations of treatment plans.
  • Contributed to the success of eye surgeries by preparing patients and ensuring proper pre-operative procedures were followed.
  • Enhanced clinic operations by assisting with patient scheduling, billing, and recordkeeping.
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans for patients with diverse needs.
  • Demonstrated excellent communication skills when liaising between patients, physicians, and insurance companies regarding treatment options and costs.
  • Used Lensometer to measure and record lens power of existing prescriptive spectacles.
  • Measured and recorded visual acuity and color vision testing.
  • Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
  • Ensured accuracy in diagnostic measurements by regularly calibrating ophthalmic instruments according to manufacturer guidelines.
  • Optimized clinic efficiency by maintaining up-to-date knowledge of ophthalmic technology advancements and best practices.
  • Skillfully performed tonometry tests to measure intraocular pressure, assisting in the early detection of glaucoma.
  • Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
  • Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
  • Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
  • Identified issues during preliminary exam and addressed concerns with physician.
  • Educated patients and relations on ocular health and safety, promoting good eye care.
  • Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
  • Helped prepare specimens and slides for laboratory analysis, facilitating fast diagnoses and treatment.

Customer Assistant

G.T. Rhodes Menswear
12.2002 - 08.2010
  • Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
  • Processed returns and exchanges efficiently, minimizing wait times for customers.
  • Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
  • Built strong relationships with customers by providing personalized recommendations and attentive service.
  • Supported promotional events by setting up displays and engaging customers in product demonstrations.
  • Communicated effectively with customers to address inquiries about products, services, or store policies.
  • Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Handled cash transactions accurately while adhering to company security protocols.
  • Assisted customers in locating desired items, ensuring a positive shopping experience.
  • Provided exceptional service by maintaining a thorough knowledge of products, services, and store policies.
  • Participated in regular inventory checks, assisting with restocking merchandise as needed.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.

Surgical Coordinator/ Ophthalmic Photographer

Center For Eye Care & Surgery
01.2009 - 08.2009
  • Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
  • Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
  • Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
  • Conducted thorough chart reviews prior to surgery, identifying potential issues or discrepancies requiring resolution before proceeding with procedures.
  • Served as a trusted resource for patients and families during emotionally challenging times, providing compassionate support and guidance throughout the surgical journey.
  • Assisted surgeons in preparing for procedures, ensuring all necessary equipment and supplies were readily available.
  • Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
  • Updated daily operating room calendars with accurate appointment schedules.
  • Boosted patient satisfaction levels by providing a comfortable environment during imaging appointments, addressing any concerns or questions they may have had.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Measured and recorded visual acuity and color vision testing.
  • Administered anesthetic drops and positioned patients for successful laser treatment procedures.

Ophthalmic Photographer/Ophthalmic Medical Scribe

Florida Eye Institute
01.2003 - 02.2008
  • Provided critical support during surgical procedures through real-time retinal photography and angiography services.
  • Reduced appointment wait times by efficiently managing patient schedules and coordinating resources accordingly.
  • Contributed to the growth of the practice by promoting its services, showcasing high-quality ophthalmic photography work, and maintaining a strong reputation for excellence.
  • Continually improved ophthalmic imaging skills through participation in professional development events and industry conferences.
  • Educated patients on ophthalmic imaging procedures, alleviating concerns and facilitating informed consent processes.
  • Assisted ophthalmologists in identifying eye conditions through expert photography and imaging techniques.
  • Boosted patient satisfaction levels by providing a comfortable environment during imaging appointments, addressing any concerns or questions they may have had.
  • Contributed to clinical research studies by producing high-resolution images for data analysis and publication purposes.
  • Optimized image acquisition settings based on individual patient characteristics, resulting in more accurate diagnoses.
  • Improved workflow efficiency by implementing image management systems for seamless access and storage of patient data.
  • Ensured compliance with regulatory requirements, adhering to strict safety and confidentiality guidelines at all times.
  • Conducted comprehensive equipment maintenance checks, ensuring optimal performance and minimizing downtime.
  • Maintained up-to-date knowledge of industry advancements, ensuring the use of cutting-edge technologies and techniques.
  • Developed training materials for new staff members on advanced photographic techniques, promoting a culture of continuous learning within the team.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Instilled anesthetic drops and assisted in laser treatments and minor procedures.
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Used Lensometer to measure and record lens power of existing prescriptive spectacles.
  • Measured and recorded visual acuity and color vision testing.
  • Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
  • Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
  • Measured and recorded color vision and acuity testing and performed lensometry and sit-lamp examinations to assist with appointment load.
  • Educated patients on ophthalmic medical procedures, eye conditions, and appropriate use of medications.
  • Provided assistance during examinations and surgeries by passing instruments, obtaining supplies and supporting patient needs.
  • Administered anesthetic drops and positioned patients for successful laser treatment procedures.
  • Provided clerical and administrative assistance to maintain optimal patient flows.
  • Maintained ophthalmic instruments or equipment.
  • Assisted ophthalmologists with comprehensive eye exams, providing thorough documentation of each step for future reference.
  • Ensured accuracy in prescription orders by diligently recording medication names, dosages, and frequencies.
  • Contributed to a welcoming atmosphere for patients by greeting them warmly and addressing any concerns or questions they may have.
  • Enhanced patient care by accurately documenting medical histories and eye exam findings.
  • Provided exceptional customer service during interactions with patients both over the phone and in person.
  • Maintained accurate inventory of examination room supplies, ensuring the availability of necessary materials for each appointment.
  • Contributed to team success by staying informed on the latest ophthalmic procedures and terminology.
  • Managed high-pressure situations calmly under minimal supervision while maintaining a focus on task completion.
  • Maintained a positive work environment by assisting colleagues with tasks as needed and fostering open lines of communication within the team.
  • Demonstrated professionalism while adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Increased patient satisfaction by promptly addressing requests for prescription refills and appointment scheduling changes.
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
  • Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
  • Communicated with other medical staff and personnel to obtain additional patient information.
  • Gathered patient charts to prepare for upcoming appointments and maintain organization.
  • Responded to patient inquiries to provide information and resolve issues and concerns.
  • Transcribed sensitive documents with complete confidentiality.
  • Verified medical terminology and codes to deliver accurate and up-to-date information.
  • Reviewed and edited transcripts to verify and provide accurate and complete information.
  • Maintained accurate and complete medical records to comply with regulations and standards.
  • Communicated with healthcare providers to clarify information and resolve issues.
  • Produced and delivered transcripts within anticipated timeframes to meet tight deadlines.
  • Expertly transcribed medical reports for variety of physicians in hospital setting.
  • Utilized templates and macros to streamline transcription processes.

Sales Advisor

Crafts And Stuff
03.2002 - 02.2004
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Education

Jurisprudence

Moscow University of Economics Statistic And Info
Moscow, Russia

Jurisprudence

Yaroslavl College of City Development
Yaroslavl, Russia
06.2001

High School Diploma -

Number 1
Yaroslavl, Russia
06.1998

Skills

  • User Research
  • Usability Testing
  • Visual design
  • Wireframing
  • User Interface (UI) design
  • Performance Optimization
  • Functionality Testing
  • Web application development
  • CSS
  • UX Design
  • Wireframing and Prototype Design
  • Web Design
  • Issue Resolution

Certification

HTML Developer, CSS Developer

Psychology, XBox Gaming, Quantum Physics

That is Just few hobbies I have , that are helping me to excel at UI/UX Career 

Additional Information

I am currently an intern in gaming development company "Dotware games" , grate in Social Media, Marketing and Research.

Languages

Russian
Native or Bilingual

Timeline

UI and UX Designer

Preferred Mortgage Services
12.2012 - 04.2015

Web Designer

FocusVision
08.2011 - 08.2012

Ophthalmic Technician

Middlesex Eye Physicians
01.2011 - 08.2011

Surgical Coordinator/ Ophthalmic Photographer

Center For Eye Care & Surgery
01.2009 - 08.2009

Ophthalmic Photographer/Ophthalmic Medical Scribe

Florida Eye Institute
01.2003 - 02.2008

Customer Assistant

G.T. Rhodes Menswear
12.2002 - 08.2010

Sales Advisor

Crafts And Stuff
03.2002 - 02.2004

Jurisprudence

Moscow University of Economics Statistic And Info

Jurisprudence

Yaroslavl College of City Development

High School Diploma -

Number 1

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Anna Swartz