Anna Taylor
Tucson,AZ
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Jersey Mikes
Tempe , AZ
06.2023 - 01.2024
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Supervised daily operations including scheduling shifts, assigning duties.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Shift Leader
Jersey Mike's Subs
Surprise, AZ
03.2020 - 02.2023
- Supervised and led employees to maintain productivity and customer service levels.
- Coached team members to increase productivity and reduce workplace accidents.
- Educated customers about offerings, promotions and pricing to boost sales.
- Identified needs of customers promptly and efficiently.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Customer Service/Sales Representative
Quick Quack Car Wash
Surprise, AZ
02.2022 - 07.2022
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
- Listened to customer requests and asked questions to provide effective solutions.
- Answered customer questions about products and services and recommended appropriate solutions.
Education
High School Diploma -
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZSkills
- Verbal and Written Communication
- Staff Supervision
- Customer Service Management
- Positive Attitude
- Reliable & Trustworthy
Timeline
Assistant Manager
Jersey Mikes
06.2023 - 01.2024
Customer Service/Sales Representative
Quick Quack Car Wash
02.2022 - 07.2022
Shift Leader
Jersey Mike's Subs
03.2020 - 02.2023
High School Diploma -
Maricopa Community Colleges - Estrella Mountain Community College