Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Toon

Orange,TX

Summary

To obtain a long-term position with a growing company that will provide an opportunity to utilize and increase my knowledge, continuing my personal and professional growth, where my positive attitude, integrity, and strong desire to succeed will contribute to the company's success.

Overview

7
7
years of professional experience

Work History

Child Protective Investigator

The Department Of Family And Protective Services
11.2022 - Current

Gather data, review and verify and analyze information to investigate allegations of abuse and neglect, documented contacts made, and initiated court actions. Developed case plans, court reports, formed relationships with school officials, mental health professionals, as well as local law enforcement. Investigate reports of child abuse and neglect by conducting interviews and gathering information; then taking the necessary steps to ensure child safety. Conduct interviews and schedule appointments with alleged perpetrators, witnesses or collaterals, and then staff case information with management. Assessed short term and long term safety needs of families identified for family preservation services for the main purpose of family reunification. Coordinated with different local, state, and federal agencies in order to ensure safety of children and provide services to families.

Daycare Teacher

Wesley United Methodist Church
06.2020 - 11.2022

Ensured the safety and stability of each child and their parents. Created and implemented developmentally appropriate curriculum addressing all learning styles. Organized and led activities to promote physical, mental and social development. Maintained daily records of individual activities, behaviors, meals and naps. Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication. Controlled classroom environments with clearly outlined rules and positive reinforcement techniques. Made policy decisions in conjunction with daycare board. Familiarized parents with centers policies, regulations, fees and curriculum. Offered detailed daily reports that outlines each child's activities. Maintained developmentally appropriate environment.

Pharmacy Technician

CVS Health
06.2017 - 10.2017

Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription. Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts. Consulted with customers via telephones or in person to assist with navigating pharmacy systems and completing request. Managed medication stocks including conducting counts, labeling products, and maintaining controls. Created new customer profiles and updated information in pharmacy computer systems. Inspected medication storage locations to monitor drug expiration dates and ensure adequate supply inventory. Delivered quality care to customers through close collaboration with pharmacist. Ensured proper entry and processing of patient prescriptions in company system.

Education

Associate of Science - Pre-Nursing

San Antonio College
San Antonio, TX
05.2021

Skills

  • Effective in verbal and written communication
  • Establishes and maintains effective working relationships
  • Ability to operate a personal computer or other electronic devices
  • Exhibits critical thinking skills, ingenuity, creativity, organization and integrity
  • Adaptability with working irregular hours and on call rotating basis
  • Able to empathize and care for individuals in need of in depth understanding and care
  • Proficient in Microsoft Word, Microsoft Excel and various scheduling software to create and maintain schedules
  • Knowledgeable in medical terminology and family dynamics
  • Able to work in a fast paced environment

Timeline

Child Protective Investigator

The Department Of Family And Protective Services
11.2022 - Current

Daycare Teacher

Wesley United Methodist Church
06.2020 - 11.2022

Pharmacy Technician

CVS Health
06.2017 - 10.2017

Associate of Science - Pre-Nursing

San Antonio College
Anna Toon