Anna Topalidis
Broomall,PA
Summary
Dynamic food service professional with a strong work ethic and exceptional customer service skills, honed at Marple Newtown School District. Proven ability to enhance workflow efficiency and maintain high food safety standards. Quick learner adept at multitasking, ensuring timely service while fostering positive team collaboration. Certified in ServSafe, committed to quality and cleanliness.
Overview
28
28
years of professional experience
Work History
Food Service Worker
Marple Newtown School District
02.2016 - Current
- Assisted in food preparation and assembly to ensure timely service.
- Maintained cleanliness and organization of kitchen and dining areas.
- Learned proper food handling techniques to adhere to safety standards.
- Supported team members during peak hours to enhance workflow efficiency.
- Operated kitchen equipment safely while following standard operating procedures.
- Communicated effectively with staff to coordinate meal service activities.
- Adapted quickly to various roles within the food service environment as needed.
- Followed instructions from supervisors to maintain consistency in food quality.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Cashier/Cook
Alpha Pizza
04.1997 - 05.2002
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and customer interaction standards.
- Collaborated with kitchen staff to ensure timely food preparation and order fulfillment.
- Monitored inventory levels and communicated restocking needs to management effectively.
- Implemented strategies to enhance customer satisfaction through attentive service techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Business Accountancy
Mastbaum Area Vocational Technical School
Philadelphia, PA06.1992
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Cleaning and sanitation
- Strong communication skills
- Problem-solving
- Attention to detail
- Positive attitude and energy
- Team oriented
- Working quickly
- Productivity and efficiency
- Working with diverse people
- Safe food handling
- Cash register operation
- Food preparation
- Food and safety standards
- Interpersonal skills
- Efficient food preparation
- Basic mathematics
- Food assembly
- Quality control
- Complex Problem-solving
- Food storage practices
- Professional appearance maintenance
- Equipment maintenance
- ServSafe
- ServSafe certification
Timeline
Food Service Worker
Marple Newtown School District
02.2016 - Current
Cashier/Cook
Alpha Pizza
04.1997 - 05.2002
Business Accountancy
Mastbaum Area Vocational Technical School
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