Summary
Overview
Work History
Education
Skills
Administrative Skills
Languages
References
Timeline
Generic

Anna Torres

Seguin,TX

Summary

Experienced and detail oriented professional seeking to help the SISD team achieve its goals and grow professionally. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Lead RDA

TIER ONE DENTAL
05.2018 - Current
  • Present treatment plans and discuss financial information
  • Assist with checking out patients and accepting payments when needed, generate reports as needed
  • Answer phone calls and assist with scheduling and rescheduling patients, follow up calls and discuss treatment with patients
  • Digital x-rays, make temporary crowns, digital scanning, impressions for night guards, dentures, etc
  • Assist the doctor with treatment rooms to include dental extraction and implant placement surgeries and follow infection control protocols
  • Maintain inventory and place orders for a properly stocked office
  • CPR/First Aid certified, adhere to HIPPA and OSHA guidelines, nitrous oxide certified.

RDA

ALLIGATOR DENTAL
05.2016 - 05.2018
  • Provide excellent customer service patients checking in
  • Verify all insurance and information
  • Assist with checking out patients and accepting payments when needed
  • Present treatment plans and discuss financial information
  • Answer phone calls and assist with scheduling and rescheduling patients, follow up calls and discuss treatment plans for patients, schedule appointments for routine care and treatment
  • Assist the doctor in treatment rooms, in the office and in the hospital setting
  • Run end of day reports and account for all adjustments and payment reconciliation.

SUBSTITUTE TEACHER

SOUTHSIDE ISD
09.2014 - 06.2015
  • Take instructions from school office and lead teacher about handling classroom instruction
  • Refer to the lesson plan left by the teacher and ensure that appropriate measures are taken to follow it
  • Ensure that classroom instruction is handled according to the school’s policies, goals and objectives
  • Manage student behavior and classroom order
  • Take necessary actions and reasonable actions to ensure the safety of students.

ADMINISTRATIVE ASSISTANT

PENA CONTRACTORS
10.2002 - 06.2013
  • Assisted the owner with drawing out plans, field work, delivering bids and invoices
  • Accounts receivable and accounts payable, payroll for 20+ employees
  • Answered phones, faxed and filed all permits and paperwork
  • Assisted with bookkeeping, prepared W-2’s and 1099’s.

Education

Dental Assistant Certificate -

California Dental Certicications
San Diego
04-2013

High School Diploma -

St. Gerard Catholic HS
San Antonio
05-2002

Some College (No Degree) - Business

Palo Alto College
San Antonio, TX

Paraprofessional/NCLB -

Region 20
San Antonio, TX
02-2015

Skills

  • Team Leadership Abilities
  • Workflow Optimization
  • Relationship Building
  • Attention to Detail
  • Patient Communication
  • Documentation Management
  • Technical Support
  • Active Listening
  • Task Prioritization
  • Documentation Preparation
  • Professional Demeanor
  • Proficient in Microsoft Office, Dental
  • Reliability
  • Multitasking
  • Effective Communication
  • Problem-Solving Aptitude
  • Adaptability and Flexibility
  • Continuous Improvement
  • Time Management Abilities
  • Organizational Skills
  • Interpersonal Skills
  • Self Motivation
  • Data Collection

Administrative Skills

  • Fluent in Spanish (Speak, Read, Write)
  • Interpersonal skills, effective communication, highly skillful in completing projects, efficient, fast learner able to multitask effectively.
  • Knowledgeable in Microsoft Word, Excel, google docs, office equipment and dental software.
  • Managed 17 + employees in a fast paced clinical office setting

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Lead RDA

TIER ONE DENTAL
05.2018 - Current

RDA

ALLIGATOR DENTAL
05.2016 - 05.2018

SUBSTITUTE TEACHER

SOUTHSIDE ISD
09.2014 - 06.2015

ADMINISTRATIVE ASSISTANT

PENA CONTRACTORS
10.2002 - 06.2013

Dental Assistant Certificate -

California Dental Certicications

High School Diploma -

St. Gerard Catholic HS

Some College (No Degree) - Business

Palo Alto College

Paraprofessional/NCLB -

Region 20
Anna Torres