Chiropractic Assistant
100% Chiropractic
- Answered phones to respond to customer questions, provide information, and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Operated digital X-ray equipment to capture radiographs for assessment on patients' condition
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Obtained and documented patient medical history and current complaints at intake.
- Performed muscle work on patients to prepare them for adjustments
- Imputed patient data into computer system and checked information for accuracy.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly
- Conducted a high volume of calls to potential leads to get them scheduled quickly and efficiently while building a strong patient connection
- Facilitated product demonstrations and engaged in conversation to educate patients on key features and benefits, resulting in increased conversion to long term care rates