Open To Work
Anna Tran
Work Preference
Summary
Enthusiastic front-of-house staff member skilled in engaging customers and promoting menu items, leading to increased sales. Proven ability in maintaining a clean and organized environment while delivering exceptional service and supporting team training.
Overview
1
1
year of professional experience
Work History
FOH Staff Member
hyson boba and cafe
seattle, WA
02.2025 - 01.2026
- Greeted customers and provided attentive service, enhancing overall café experience.
- Engaged with customers to promote menu items and special promotions, increasing customer interest and sales.
- Operated cash register and processed customer transactions accurately and efficiently.
- Prepared a variety of boba drinks following established recipes and standards.
- Maintained cleanliness and organization of the front-of-house area throughout shifts.
- Assisted with inventory management by restocking supplies during shifts.
- Followed safety protocols while handling sharp objects such as knives and slicers.
- Maintained cleanliness of dining area, including tables and floors.
FOH Team Member
hey tea
Bellevue, Washington
08.2024 - 01.2025
- Delivered exceptional customer service, enhancing customer loyalty in a fast-paced tea shop environment.
- Resolved customer complaints professionally, ensuring high levels of customer satisfaction.
- Prepared and served a variety of tea beverages according to company standards.
- Maintained cleanliness and organization of the front-of-house area.
- Assisted in training new team members on operational procedures.
Education
High School Diploma -
Hazen High School
Renton, WA04-2026
Skills
- Food preparation
- Customer service
- Order accuracy
- Cash handling
- Point of sale (POS) system operations
- Inventory management
- Sales promotion
- Service coordination
- Team collaboration
- Team building
- Staff training
- Attention to detail
- Conflict resolution
- Multilingual
Languages
Chinese (Cantonese)
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
FOH Staff Member
hyson boba and cafe
02.2025 - 01.2026
FOH Team Member
hey tea
08.2024 - 01.2025
High School Diploma -
Hazen High School