Anna Treziok
Torrington
Summary
Dedicated professional with a strong background in restaurant management. Expertise in training staff, overseeing operations, and efficiently handling cash to ensure seamless service delivery and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Manager
Dominos's Pizza
Torrington
11.2020 - 10.2024
- Supervised daily operations ensuring efficient pizza production and timely deliveries.
- Trained new staff on food safety procedures and customer service standards.
- Handled customer feedback and resolved issues to improve service quality.
- Oversaw cash handling procedures ensuring accuracy in daily financial reports.
Restaurant Hostess
Old Chicago Pizzeria
Cheyenne
07.2020 - 11.2020
- Greeted and seated guests in a friendly and welcoming manner.
- Managed reservation system to optimize table turnover and guest flow.
- Coordinated with kitchen staff to ensure timely service for all diners.
- Balanced cash register at end of shift according to established procedures.
Manager
Domino's Pizza
Torrington
10.2015 - 09.2020
- Supervised daily operations ensuring efficient pizza production and timely deliveries.
- Trained new staff on food safety procedures and customer service standards.
- Managed team schedules to optimize staffing during peak hours and special events.
- Handled customer feedback and resolved issues to improve service quality.
- Oversaw cash handling procedures ensuring accuracy in daily financial reports.
Customer Service Representative
Domino's Pizza
Cheyenne
11.2019 - 06.2020
- Provided exceptional customer service during high-volume order periods.
- Assisted in training new team members on service protocols.
- Oversaw cash handling procedures
- Assisted in food preparation and assembly according to restaurant standards.
Education
Some College (No Degree) - Business Communication
Eastern Wyoming College
Torrington, WYHigh School Diploma -
Torrington High School
Torrington, WY05-2013
Skills
- Staff training and development
- Cash handling and operations
- Food safety compliance
- Order management efficiency
- Supervision of operations
- Customer relationship management
- Problem solving strategies
- Conflict resolution techniques
- Time management skills
Timeline
Manager
Dominos's Pizza
11.2020 - 10.2024
Restaurant Hostess
Old Chicago Pizzeria
07.2020 - 11.2020
Customer Service Representative
Domino's Pizza
11.2019 - 06.2020
Manager
Domino's Pizza
10.2015 - 09.2020
Some College (No Degree) - Business Communication
Eastern Wyoming College
High School Diploma -
Torrington High School