ANNA TRINKLE
Aledo,TX
Summary
Dedicated professional with exceptional communication skills and the ability to multitask effectively in high-pressure environments. Known for a strong work ethic and a positive outlook, consistently striving to make a meaningful impact in others’ lives. Quick learner committed to personal and professional growth.
Skilled pharmacy technician with solid experience in retail pharmacy settings. Possess strong knowledge of medication dispensing, inventory management, and regulatory compliance. Demonstrated capability in improving pharmacy operations efficiency and enhancing patient care through effective communication and teamwork. Contributed to reducing prescription errors and streamlining workflow processes for better service delivery.
Overview
35
35
years of professional experience
Work History
Certified Pharmacy Technician
HEB Pharmacy
Hudson Oaks , TX
08.2022 - Current
- Performed data input and insurance verification efficiently.
- Facilitated therapy management sessions for medications under pharmacist supervision.
- Maintained compliance with workplace safety and customer confidentiality regulations.
- Ensured accurate billing information was included on prescription orders prior to processing them.
- Received multiple awards for exceptional customer service.
Paraprofessional / SPED/ 504 / CM
Aledo ISD DNGC
Aledo, TX
08.2021 - 08.2022
- I was team lead in sole charge of running the day in and day out duties for Aledo ISD, DNGC (Ninth grade campus) in their content mastery room
- I oversee the room, working with any students that may need extra help with assignments, quiet place to work, a friendly smile and or encouraging word, a safe place to regroup, or an alternate testing area for not only special needs / special education students, but any student that asks
- I work directly with all staff members to keep them up to date on how the students are doing, what might be a need, and getting all completed work to their assigned teacher in a timely manner
- I run grade reports weekly for all students that are special education, go through the reports, note all areas on the report that might be an area to improve, give those reports either to the student directly, or to their classroom teacher to be handed out within the week, and then I email parents keeping them abreast of the grade reports as well
- I pride myself on working very well with others, being a team player, helping out for the greater good
- I also fill in as a substitute as needed and run any other classroom as though their teacher was not absent
- I am flexible and can change gears to prioritize needs as they come about
- I love the students deeply and truly want each of them to know that they are of the utmost importance to me
- I care for not simply how they are doing scholastically, but how they are doing overall
- I pride myself on having an optimistic outlook, which I try to pass along to those around me
Paraprofessional SPED / AU / ISS / SH
Fredericksburg Middle School
Fredericksburg , TX
08.2015 - 05.2021
- Worked as a paraprofessional for one school year one / one with an autistic student during his school day, to facilitate an appropriate relationship between him, his peers, and his teachers
- Was responsible for making sure he was on task, working through any issues that might arise, closely watching time in and out of the classroom, kept records of all incidents, and breaks, helped him with classwork
- The following school year, that student was assigned another para, as well as myself, and in the other parts of my day, I worked as inclusion aide for any student in any classroom that needed assistance
- The need varied from day to day / class to class, had to be very calm under pressure
- Worked with ED students one school year also
- Worked on building relationships between myself, the other staff members, and the students to facilitate their success within the classroom
- Sole management of the Content Mastery room
- Was responsible for all students that came into CM for support with assignments or tests
- Kept records of students and what they needed help
- moved over to manage the ISS / SH room at that point
- It was in dire need of stability / boundaries/ and in general revamping
- I was able to implement boundaries, systems, along with showing compassion, consistency, and kindness, the room ran very smoothly
- I also had any student that required a break (which we called study hall) from class (many reasons) that may be in and then back out
- Frequent interruptions, constant communication between myself and all other staff members, daily attendance, computer work, wrote referrals, helped student complete assignments (both on paper or on tablet) appropriately and in compliance with how the teacher of record wanted it done
- Responsible for also keeping track of all assignments in an organized fashion to be returned to the teachers at the end of each work-day by me
Substitute
Fredericksburg ISD
03.2014 - 05.2015
- Worked full-time as a district wide substitute
- I worked any position that they asked of me
- Had to be very flexible and open to change / according to the situation or the moment
- I was picked up as a long-term sub at the middle school shortly after 2015 began, and the principal at the time offered me a full-time position that was coming open for the following school year
- I accepted and was hired as a full-time employee for the MS working with an autistic student one/one within the classroom
Certified Dental Assistant
Dr. Fred Grimes
Fredericksburg , TX
03.2001 - 03.2010
- Worked as lead certified general dental assistant performed all duties specific to a registered dental assistant to include expanded functions such as application of dental sealants, and coronal polishing
- I worked front and back office and was manager of all dental assistants
- Did all the ordering, answering phones, scheduling appointments, input dental treatment into treatment plan via computer, communicated with patients, time management, working with and helping the dentist with procedures
- Collected monies and entered computer documentation, spoke with insurance companies regarding pre-authorizations pertaining to any/all dental procedures on behalf of the patient
- Submitted the needed documentation via fax / email / scans / phone to the necessary specialist office or to the insurance company for treatment either to be done in our office or at the specialist
Certified Dental Assistant
Dr. Frank Wright
Wenatchee, Washington
11.1993 - 10.1997
- Worked as a pediatric dental assistant as team lead in a very high-volume practice
- Cleaned teeth, dental sealants, any/all dental procedures, dental sedation appointments, administered oral sedation to children, monitored vital signs and airway while assisting with treatment
- Had to be very fluent in dental procedures, relaying information to the child and the parent to help and facilitate a positive dental experience
- High stress, high volume made it essential to be mindful of time management and schedules
- Communicated on a daily basis with parents and caregivers' oral hygiene instructions, demonstrated and taught healthy brushing techniques and better food choices for dental health
- Went over treatment plans with children and parents
- Worked on the computer to do all needed scheduling and treatment planning / charting
- Worked with a large staff and had to communicate effectively with each of them for the greater good
Certified Dental Assistant
Dr. Randall Otterholt
Spokane, Washington
06.1990 - 10.1993
- I worked as a chairside dental assistant for Dr
- Otterholt's general dental office
- Keeping a tight schedule, working to assist the doctor with all dental procedures, working with adults and children of all ages
- Worked to communicate dental procedures with the patients and or families of patients
- Kept everything sterilized and ready when it was needed
- High stress at times, found that communication was key when working with anxious people or children
- Having to be an excellent time manager, and communicator
- Answered the phones and scheduled appointments as needed
- Ordered supplies when needed
Education
CERTIFIED DENTAL ASSISTANT - dental assisting
SPOKANE COMMUNITY COLLEGE
06.1990
HIGH SCHOOL DIPLOMA - General studies
DEER PARK HIGH
WASHINGTON, STATE06.1989
Skills
- Team Leadership Experience
- Composed Under Pressure
- Optimistic Mindset
- Meticulous Attention to Detail
- Collaborative Team Member
- Rapid Task Acquisition
- Timely Task Completion
- Fluent Communication Skills
- Proficient in Computer Use
- Proficient in Printer Operations
- Proficient With Office Equipment
- Point of sale systems proficiency
- HIPAA
- Insurance confirmation
- Problem-solving skills
- Pharmacy operations
- Manual and automated medication dispensing
- Drug security
- Drug storage procedures
- Pharmacy law compliance
- Aseptic techniques
- Insurance billing
References
- Olivia Andresen, Texas Oncology, Hastings Drive, Fort Worth, TX, 76133, (817) 528-3509
- CLAIRE KLEPAC-BLENDED, 7TH GRADE SCIENCE TEACHER, 234 FRIENDSHIP LANE, FREDERICKSBURG, TX, 78624, (830) 385-3362
- DALEN KIRCHNER, PRINCIPAL AT GCHS, 234 FRIENDSHIP LANE, FREDERICKSBURG, TX, 78624, (210) 859-7728
- Katie Puckett, Texas Oncology Insurance Authorization Departmnet, Johnson City, TX
Timeline
Certified Pharmacy Technician
HEB Pharmacy
08.2022 - Current
Paraprofessional / SPED/ 504 / CM
Aledo ISD DNGC
08.2021 - 08.2022
Paraprofessional SPED / AU / ISS / SH
Fredericksburg Middle School
08.2015 - 05.2021
Substitute
Fredericksburg ISD
03.2014 - 05.2015
Certified Dental Assistant
Dr. Fred Grimes
03.2001 - 03.2010
Certified Dental Assistant
Dr. Frank Wright
11.1993 - 10.1997
Certified Dental Assistant
Dr. Randall Otterholt
06.1990 - 10.1993
CERTIFIED DENTAL ASSISTANT - dental assisting
SPOKANE COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA - General studies
DEER PARK HIGH