Anna Turner
Murfreesboro,TN
Summary
Results-oriented Human Resources professional with over 20 years of experience in HR development, employee relations, and payroll management. Proven record in implementing policies and procedures that enhance corporate profitability, boost employee satisfaction, and drive overall productivity. Adept in organization, customer service, and communication, with a demonstrated ability to strategize and lead business operations.
Overview
20
20
years of professional experience
Work History
Consultant, Human Resources Director
Haven Behavioral Health
2023.11 - 2024.02
- Implemented HR strategies and initiatives aligned with overall business strategy.
- Bridged management and employee relations by addressing demands, grievances, or other issues.
- Investigated and facilitated resolution of employee complaints related to Affirmative Action and Equal Employment Opportunity Commission (EEOC) matters, contributing to promotion of equitable workplace.
- Efficiently conducted and processed bi-weekly payroll for workforce of approximately 300 employees, ensuring accuracy and timely distribution.
Senior Director, Human Resources
Health Services Management, Inc.
2015.11 - 2023.10
- Executed range of HR administrative functions for skilled and assisted nursing facilities, providing expert HR counsel to executive team, consisting of CEO, COO, Regional Vice President, and Compliance Officer
- Cultivated and maintained relationships with clients by gaining deep understanding of their strategies and business operations.
- This involved actively participating in client meetings and effectively communicating policies and procedures.
- Assessed training and development needs through thorough analysis of operational outcomes, job requirements, and existing training programs.
- These needs were addressed by conducting research and collaborating with subject matter experts to provide effective training solutions.
- Provided HR advice to both twenty-one community administrators and twenty-one HR representatives, offering innovative ideas and collaborative solutions to enhance employee relations and foster productive work environment.
- Ensured compliance with federal, state, and local legal requirements by staying updated on existing and new laws and regulations, conducting audits, and enforcing adherence to legal standards.
- Collaborated with leadership to enhance engagement program, with focus on boosting employee satisfaction and implementing appreciation and recognition initiatives.
- Partnered with twenty-one community administrators to create tailored learning paths for new hires, emphasizing skills and knowledge required for success within their respective roles and company culture.
- Managed Applicant Tracking and Onboarding process, ensuring seamless and efficient experience for new hires.
- Directed Health & Welfare programs, overseeing programming administration, contract negotiations, and vendor management to provide comprehensive benefits to employees.
- Fully managed annual open enrollment process including plan implementation changes and development of communication materials.
- Ensures promptness and precision in handling all facets of workers’ compensation claims.
Benefit Manager
Acadia Healthcare, Inc.
2014.04 - 2015.10
- Pioneered the development of cutting-edge benefit programs, improved existing initiatives and provided deligent oversight of benefits administration.
- Crafted extensive employee benefit programs, providing specialized analytical and technically proficiency in program implementation.
- Oversaw and guided subordinate staff, set objectives, prioritized projects, and addressed conflicts as necessary.
Benefits Administrator/Analyst
Rogers Group, Inc.
2012.10 - 2013.12
- Managed administration of employee benefit programs, encompassing program design, service provider negotiations, premium payments, enrollment management and eligibility determinations.
- Oversaw all facets of benefits compensation, reimbursement procedures, leave coordination, and claims processing.
Benefits/HR Programs Manager
Odom's Tennessee Pride Sausage. Inc.
2010.10 - 2012.06
- Responsible for strategic oversight and execution of HR programs and initiatives, including training and performance management.
- Identified benefit options by studying programs and obtaining advice from consultants.
- Providing guidance to HR staff through coaching, counseling, and mentoring within organization.
- Resolving employee questions by interpreting benefit policies and procedures.
Education
Associates– Business Management -
AQUINAS COLLEGE
Nashville, TN05.2007
Skills
- Detail Oriented
- Employee Relations
- Strategic Planning
- FMLA/LOA Compliant
- Onboarding Management
- Benefits Administration/Open Enrollment
- Communication Skills
- Employee Coaching
- Microsoft 365 Suite
- Kronos
- Peoplesoft
- Oracle
- UltiPro
- Adobe Acrobat
- Smartlinx
- ADP
References
- Bill Neely, Professional, (615) 415-6941
- Valerie Degati, Professional, (615) 414-6105
- Kendall Owen, Professional, (615) 594-6206
- Katie Neely, Professional, (615) 289-1974
- Marta McClanahan, Professional, (615) 210-5737
Timeline
Consultant, Human Resources Director
Haven Behavioral Health
2023.11 - 2024.02
Senior Director, Human Resources
Health Services Management, Inc.
2015.11 - 2023.10
Benefit Manager
Acadia Healthcare, Inc.
2014.04 - 2015.10
Benefits Administrator/Analyst
Rogers Group, Inc.
2012.10 - 2013.12
Benefits/HR Programs Manager
Odom's Tennessee Pride Sausage. Inc.
2010.10 - 2012.06
Associates– Business Management -
AQUINAS COLLEGE
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