Anna Underwood
Madison,WV
Summary
Seasoned Sales Consultant with background in driving revenue growth. Strengths include ability to establish productive relationships, negotiate successfully and deliver outstanding customer service. Previous experience highlighted by consistent achievement of sales targets and development of innovative strategies for business expansion. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Persuasive, self-motivated leadership professional with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions. Effective at building and maintaining loyal customer base to maintain consistent revenue streams. Proficient in CRM software use and lead optimization. Offering exceptional communication and organizational skills combined with industrious, personable, and entrepreneurial nature.
Overview
19
19
years of professional experience
Work History
Sales Consultant
Clayton Homes
Turtle Creek, WV
11.2019 - Current
- Provided detailed product information to customers, including features, prices, and availability.
- Analyzed customer needs and identified solutions to meet their requirements.
- Maintained accurate records of all sales activities in the CRM system.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Worked with fellow sales team members to achieve group targets.
- Greeted incoming customers and provided expert sales and service to drive revenue.
Sales Consultant
Thornhill Ford
Chapmanville, WV
06.2010 - 11.2019
- Monitored competitor activity and pricing strategies to adjust accordingly.
- Greeted visitors and checked them in for appointments or meetings.
- Scheduled appointments for clients according to their availability.
- Maintained accurate records of visitors' check-in and check-out times in logbook system.
Store Manager
Family Dollar
Gilbert, WV
08.2005 - 06.2010
- Implemented efficient systems for tracking stock movement.
- Recruited, trained and supervised new employees.
- Monitored inventory levels and placed orders to restock shelves.
- Ensured compliance with safety regulations and company policies.
- Performed regular price checks to ensure competitive pricing.
- Managed daily banking activities such as deposits and withdrawals.
- Scheduled staff shifts and managed payroll processing.
- Oversaw employee payroll, benefits and scheduling.
Education
High School Diploma -
Dom Schule
Fulda, Germany08-1988
Skills
- Demonstrations
- Product and service knowledge
- Project Management
- Customer Relationship Management
- Persuasive Communication
- Closing Techniques
- CRM proficiency
- Referral Generation
References
- Angie Wolfe 304-915-5943 Former District Manager
- Charles Mitchell 304-688-2349 Co-worker
- Clifford Adkins 304-993-0263 Former Finance Manager
- Tony Bsharah 304-553-1640 Former Sales Manager
Timeline
Sales Consultant
Clayton Homes
11.2019 - Current
Sales Consultant
Thornhill Ford
06.2010 - 11.2019
Store Manager
Family Dollar
08.2005 - 06.2010
High School Diploma -
Dom Schule