Anna VanDyke
Milton,WV
Summary
Consultant with over 8 years of diverse experience, skilled in customer service, problem-solving, and attention to detail. Demonstrates a strong ability to manage time effectively, adapt to changing environments, and enhance customer satisfaction through excellent communication and organizational skills. Aiming to apply these skills to contribute to efficient office function and patient/client care.
Overview
7
7
years of professional experience
Work History
Stay at home Momma
06.2021 - Current
- Networked across media platforms to make connections and increase profits
- Enhanced creativity and problem solving
- Utilized online collaboration tools to facilitate seamless communication
- Effectively coordinated and delegated tasks
- Gained valuable insight on flexible scheduling and time management
- Optimized productivity and ensured efficient product delivery
- Developed innovative strategies to balance personal and professional responsibilities effectively, showcasing exceptional multitasking skills and adaptability in a dynamic environment
Waitress
Dahl Restaurant Group
06.2020 - 05.2021
- Welcomed guests with an uplifting and friendly attitude assuring they felt cared for
- Prepared before demand ensuring time efficiency
- Kept an organized and cleanly front of house
- Utilized sale techniques to increase revenue per table
- Created a personalized dining experience for guests by anticipating their needs and preferences
- Maintained a thorough knowledge of inventory and preparation methods to provide detailed and accurate information to guests
- Collaborated with the kitchen staff to provide accurate information on orders including dietary restrictions & special requests, ensuring effective operations and positive guest experiences
- Filling in when needed, working double shifts and sometimes being the only one on the floor which showed dedication to the workplace ensuring I could work with what was given to me
Receptionist
Sterling Financial
01.2018 - 01.2019
- Created a welcoming and organized front desk area to ensure all clients and visitors had a positive first impression of the company
- Answered phone calls from clients and callers, noting important information or new tasks
- Maintained a detailed log of visitor information and inquiries, providing valuable data and insights to enhance customer service strategies and improve overall experience
- Utilized computer tools like Microsoft Word and Excel
- Faxed many papers and made many copies
- Alphabetized & organized each clients folder, assuring all papers are in proper folder and location
- Scheduled meetings for clients with accountants
- Completed tasks for the Director and CEO, insuring trust & efficiency within the workplace
Education
High School - undefined
01.2015
Skills
- Problem-solving
- Adaptability
- Creativity
- Customer service
- Time management
- Networking
- Communication
- Organization
- Sales Techniques
- Multitasking
- Inventory Management
- Hospitality
- Efficiency
- Team Collaboration
- Guest Experience Enhancement
- Strategic Planning
- Public Speaking
- Critical Thinking
- Analytical Skills
- Research Skills
- Detail-oriented
- Determined
- Optimistic
LANGUAGES
English
Timeline
Stay at home Momma
06.2021 - Current
Waitress
Dahl Restaurant Group
06.2020 - 05.2021
Receptionist
Sterling Financial
01.2018 - 01.2019