Anna Vega
CORAL GABLES,FLORIDA
Summary
Enthusiastic, accomplished and people-driven Residency Coordinator Professional with an excellent progressive track record in residency program management. Graduate Medical Education purchasing and budget management, accounts payable and effective communication skills that will make a valuable resource to the organization.
Overview
17
17
years of professional experience
Work History
Radiology Residency Program Coordinator
University of Miami School of Medicine
Miami, FL
11.2021 - Current
- Attended seminars, workshops and conventions to remain current on educational research and statistics impacting educational standards.
- Discussed curriculum changes with department staff and principals to facilitate action plans.
- Researched curriculum options, sourced vendors and negotiated supply plans.
- Assisted in resident recruitment, hiring and interview processes.
- Developed residency orientation and training programs for new hires.
- Handled Residents discipline and termination to address policy infractions.
- Independently produced, approved, and maintained a master schedule every academic year for 41 residents.
- Managed personnel and training records: track various rotation evaluations of faculty residents, and rotation specific evaluations in New innovations including Milestone evaluations.
- Liaison and communicated with all appropriate campus office, affiliated hospitals and other institutions updated residents manual and procedures.
- Coordinated recruiting activities using web based Electronic Residency Application Service (ERAS), screen applications scheduled and confirm interview dates, assigned and assisted faculty with interviews and process temporary license and visa applications.
- Compiled residents and faculty data for semi-annual performance review, semi-annual Clinical Competency Committee.
- Prepared, monitored and maintained program manuals, reports and resident files, procedure logs, attendance records and other official documentation to ensure trainees meet graduation requirements and program maintain ACGME Accreditation.
International Coordinator
University Of Miami
Miami, Florida
08.2019 - 11.2021
- Performed comprehensive patient assessments and interviewed patients to compile medical histories.
- Attended educational workshops and classes to increase professional knowledge and expertise.
- Coordinated care for patients, including overseeing admission processes and managing patient flows.
- Passionately focused on providing care and assistance to patients during times of illness or injury.
- Planned, integrated and maintained quality care systems and standards, which resulted in creating and improving medical protocols and guidelines.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
- Scheduled evaluations and procedures for patients.
- Communicated with patients to ensure quality of care and develop care plans.
- Managed logistics for patient intake and implementation of appropriate courses of treatment.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
Insurance Verification Specialist
University of Miami Hospital
Miami, FL
08.2018 - 08.2019
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Followed specific security rules and guidelines to protect sensitive data, including patient medical records and payment card information.
- Ensured that all patient and insurance data was updated regularly and carefully inputted into the company's computer system.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
- Verified that patients had the proper insurance coverage prior to any procedures or appointment scheduling.
- Retained strong medical terminology understanding in effort to better comprehend procedures.
Manage Care Specialist
Florida Center for Allergy & Asthma Care
Miami, FL
07.2015 - 08.2018
- Maintained up-to-date department organizational chart.
- Increased accuracy and reduced discrepancies by verifying data while processing incoming and outgoing checks and wire transfers.
- Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
- Handled billing related activities focused on medical specialties.
- Examined claims, records and procedures to grant approval of coverage.
- Ensured that all patient and insurance data was updated regularly and carefully inputted into the company's computer system.
- Identified reasons behind denied claims and worked closely with insurance carriers to promote resolutions.
- Contacted insurance companies to obtain the necessary preauthorizations needed for upcoming tests and procedures.
- Provided accurate information to all parties, including patients, insurance providers, healthcare staff and office personnel by using effective written and verbal communication skills.
- Used [Intergy] to input claim, prior authorization and other important medical data into the system.
- Managed physician calendar, including scheduling patient appointments and procedures.
Referral Coordinator
Humana Inc
03.2012 - 07.2015
- Created and maintained accurate and confidential patient files.
- Provided accurate information to all parties, including patients, insurance providers, healthcare staff and office personnel by using effective written and verbal communication skills.
- Interviewed patients to collect medical information and insurance details.
- Updated group medical records and technical library to support smooth office operations.
- Updated patient financial information to ensure accuracy.
- Used [EMR] to input claim, prior authorization and other important medical data into the system.
- Retained strong medical terminology understanding in effort to better comprehend procedures.
- Followed specific security rules and guidelines to protect sensitive data, including patient medical records and payment card information.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
Administrator Assistant
Virtual Imaging
Miami , FL
03.2007 - 01.2012
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Maintained inventory in supply closet to prevent shortages.
- Directed customer communication to appropriate department personnel.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
- Monitored attendance records by taking note of staff vacation time, sick days and personal days.
- Arranged travel and hotel accommodations for international and domestic business meetings and trips.
- Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
- Conducted and initialized background checks for potential employees.
- Facilitated communication between departments, management and customers to resolve issues and achieve performance targets.
- Improved office organization by developing filing system and customer database protocols.
- Organized activities to reward employees and motivate performance improvements.
- Enhanced company's reputation through media exposure and other public relations work.
- Prevented financial errors by accurately monitoring payroll, credit card purchases, invoicing and budgeting.
- Attended industry leadership meetings to network with professionals and source cost-saving solutions.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Served as liaison between certain departments to implement new improvement plans and changes.
- Completed ongoing quality checks on ACR, Joint commission , ACHA. Closely following strict quality assurance guidelines.
Education
Medical Billing & Coding -
Medvance
2008
High School Diploma -
Miami Senior High School
1991
Bachelor’s of General Studies
University of Miami
Miami, FLSkills
- CPT / ICD-10 Knowledge
- Type 60 WP
- Bi-lingual
- Professional phone etiquette
- Excellent Communication Skills
- Highly Organized
- Microsoft Office proficiency
- Meticulous attention to detail
- Results-oriented
- Self-directed
- Notary
Languages
Bilingual (Spanish) Excellent communication skills
Timeline
Radiology Residency Program Coordinator
University of Miami School of Medicine
11.2021 - Current
International Coordinator
University Of Miami
08.2019 - 11.2021
Insurance Verification Specialist
University of Miami Hospital
08.2018 - 08.2019
Manage Care Specialist
Florida Center for Allergy & Asthma Care
07.2015 - 08.2018
Referral Coordinator
Humana Inc
03.2012 - 07.2015
Administrator Assistant
Virtual Imaging
03.2007 - 01.2012
Medical Billing & Coding -
Medvance
High School Diploma -
Miami Senior High School
Bachelor’s of General Studies
University of Miami
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