Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anna Vereen

Marietta,GA

Summary

I am an outgoing, collaborative, and versatile server/food runner with 5 years experience in the restaurant/food industry with skills that include; memorizing and pushing menu items, POS systems, welcoming customers, and professionalism during high-volume times.

Overview

5
5
years of professional experience

Work History

Server

Nigel's Good Food II
Ladson, SC
01.2025 - 05.2025
  • Provided warm, personalized service to guests, fostering a friendly and welcoming atmosphere typical of a family-run establishment.
  • Took accurate food and beverage orders, often accommodating special requests and family-style dining preferences.
  • Managed multiple roles including seating guests, taking orders, serving meals, and handling payments due to limited staff.
  • Maintained cleanliness and organization of dining and service areas, including table setup and turnover.
  • Built strong relationships with regular customers, contributing to a loyal, community-focused customer base.
  • Communicated closely with kitchen staff to coordinate order timing and address special dietary needs or modifications.
  • Handled cash and processed payments accurately, often balancing cash drawer and managing receipts.
  • Addressed customer questions, feedback, and concerns with empathy and professionalism, ensuring a positive dining experience.
  • Accurately took and processed to-go and DoorDash orders, ensuring all customer specifications and modifications were captured during high-order times.
  • Trained multiple new servers and other positions such as host and dish-washer.

Server

Moxie Burger
Marietta, GA
01.2023 - 01.2025
  • Memorized over 30 menu items and rotating specials in order to give customized recommendations to customers
  • Successfully resolved conflict resulting in customer satisfaction.
  • Warmly greeted new and returning customers and developed relationships resulting in customer loyalty.
  • Accurately took customer orders and entered them into the POS system, ensuring clear communication with kitchen and bar staff.
  • Monitored tables to anticipate guest needs, refill drinks, and respond quickly to any additional requests.
  • Maintained customer service and composure during rushes to ensure friendly, accurate, and efficent service.
  • Flexixable to switch to other tasks to ensure efficency for the store and coworkers.
  • Worked collaboratively with other servers, hosts, and kitchen staff to support smooth daily operations and deliver consistent, high-quality service.
  • Delivered food and beverages efficiently while maintaining proper presentation and temperature standards.
  • Prepared and served a wide variety of alcoholic and non-alcoholic beverages in a fast-paced, high-volume environment.
  • Provided prompt, friendly, and attentive service to guests at the bar and tables, ensuring a positive and engaging experience.
  • Maintained knowledge of drink menus, sports schedules, and promotional events to engage guests and drive sales.
  • Took customer orders accurately, managed tabs, and processed payments using POS systems.
  • Verified customer identification to ensure legal age compliance and promoted responsible alcohol service.
  • Managed bar inventory by restocking liquor, beer, mixers, and supplies throughout shifts.
  • Maintained cleanliness and organization of the bar area, including sanitizing tools, glassware, and surfaces.
  • Handled opening/closing duties.
  • Accurately took and processed to-go and DoorDash orders, ensuring all customer specifications and modifications were captured during high-order times.

Fast Food Worker

The Superfood Company
Marietta, GA
03.2022 - 01.2023
  • Memorized, prepared and served açaí bowls, smoothies, and other menu items with a focus on freshness, presentation, and customer preferences.
  • Assisted guests in customizing smoothie and açaí bowl orders, offering product knowledge and dietary guidance to enhance the customer experience.
  • Managed opening and closing duties, including inventory checks, restocking supplies, and sanitizing food prep areas.
  • Handled cash, card, and mobile payments accurately using point-of-sale systems.
  • Ensured adherence to food safety and cleanliness standards in compliance with local health regulations.
  • Assisted in developing new recipes and seasonal offerings based on customer feedback and market trends.
  • Promoted products through social media posts and in-store marketing to increase visibility and drive sales.
  • Trained new staff on preparation techniques, customer service practices, and daily operational procedures.
  • Accurately took and processed to-go and DoorDash orders, ensuring all customer specifications and modifications were captured during high-order times.

Fast Food Crew Member

Firehouse Subs
Marietta, GA
08.2020 - 02.2022
  • Delivered exceptional customer service in fast-paced restaurant environment.
  • Memorized/prepared hot and cold subs according to recipes, customer requests, and food safety standards.
  • Answered menu questions and provided recommendations based on preferences and dietary needs.
  • Operated point-of-sale systems for efficient order processing and cash handling.
  • Maintained cleanliness and organization of front-of-house and kitchen per health regulations.
  • Stocked and rotated inventory to ensure product freshness and availability.
  • Collaborated with team members for timely, accurate order fulfillment during peak hours.
  • Adhered to brand standards and quality assurance procedures throughout operations.
  • Trained new employees in daily operations, food prep protocols, and customer service expectations.
  • Accurately took and processed to-go, DoorDash, and phone orders ensuring all customer specifications and modifications were captured during high-order times.

Education

Bachelor of Science - Psychology

Georgia Institute of Technology
Atlanta, GA
05-2028

High School Diploma -

Sprayberry Highschool
Marietta, GA
05-2023

Some College (No Degree) -

Charleston Southern University
Charleston, SC

Some College (No Degree) -

Kennesaw State University
Kennesaw, GA

Skills

  • Naturally personable and engaging, with strong interpersonal skills that help build positive relationships with guests and team members
  • Quick to learn new tasks, systems, and procedures, allowing for fast adaptation to new environments and responsibilities
  • Proven ability to deliver exceptional customer service in fast-paced dining environments, ensuring guest satisfaction and repeat business
  • Skilled in multitasking and managing multiple tables while maintaining attention to detail and quality service
  • Strong communication skills, both with guests and team members, to ensure smooth service and efficient operations
  • Proficient in using point-of-sale (POS) systems to process orders and payments quickly and accurately
  • Adept at upselling menu items and specials to enhance the guest experience and boost sales
  • Experienced in handling to-go and delivery orders, including coordinating with platforms like DoorDash and Uber Eats

References

References available upon request.

Timeline

Server

Nigel's Good Food II
01.2025 - 05.2025

Server

Moxie Burger
01.2023 - 01.2025

Fast Food Worker

The Superfood Company
03.2022 - 01.2023

Fast Food Crew Member

Firehouse Subs
08.2020 - 02.2022

Bachelor of Science - Psychology

Georgia Institute of Technology

High School Diploma -

Sprayberry Highschool

Some College (No Degree) -

Charleston Southern University

Some College (No Degree) -

Kennesaw State University

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Anna Vereen