Summary
Overview
Work History
Education
Skills
Timeline
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Anna Vergolini

Brooklyn ,NY

Summary

Worked in the service industry for 7 years. I've managed different positions, from simple busser to managing the schedule and orders with suppliers.

Reliable and hardworking, love to learn new tricks and skills and I'm fast at it.

Overview

7
7
years of professional experience

Work History

Wait Staff Member

Ciccio Bar and Alimentari
2024.06 - Current
  • Handles tables, phone and online orders
  • Manage opening and closing
  • Good knowledge of the menu and ability to recommend suitable items on specific request of the costumer

Wait Staff Member

Tea and Sympathy
2021.10 - 2024.08
  • Greeted and seated costumer
  • Run and bussed the tables

• Manged opening and closing

  • Responsible to order and refurnish inventory for both food and restaurant essentials
  • Trained other workers after me
  • Good knowledge of the Square, Yelp, Uber and Grubhub systems
  • Handled tables, online and phone orders
  • Good knowledge of the menu and ability to recommend suitable items on specific requests of the costumer

Wait Stuff Member

Pizzeria Numero 28
2021.03 - 2021.10
  • Responsible to order and refurnish inventory for both food and restaurant essentials
  • Trained other workers after me
  • Handled tables, online and phone orders
  • Managed the closing and opening of the restaurant

Salesperson

Sportler
2017.06 - 2019.10
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Front Desk Receptionist

Sheraton Hotel & Resorts
2018.01 - 2018.09
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Warmly greeting visitors upon arrival at the front desk.
  • Answered phone calls, redirected callers to the appropriate personnel or department and took messages for management

Education

Bachelor BA - Management And Administration

City College of New York
New York, NY
06.2023

Professional Culinary School - In Serving Industry

Cesare Ritz
Merano, IT
06.2020

Skills

  • Cash handling
  • Bill computation
  • Table bussing
  • Table turnover
  • Knowledge of most payment and ordering systems (square, toaster, Uber, etc.)
  • Knowledge of German, English, Italian and Spanish languages
  • Menu and price memorization
  • Inventory restocking

Timeline

Wait Staff Member

Ciccio Bar and Alimentari
2024.06 - Current

Wait Staff Member

Tea and Sympathy
2021.10 - 2024.08

Wait Stuff Member

Pizzeria Numero 28
2021.03 - 2021.10

Front Desk Receptionist

Sheraton Hotel & Resorts
2018.01 - 2018.09

Salesperson

Sportler
2017.06 - 2019.10

Bachelor BA - Management And Administration

City College of New York

Professional Culinary School - In Serving Industry

Cesare Ritz
Anna Vergolini