Anna Vesely

Audited, indexed, and reviewed invoices daily as an Accounts Payable specialist. My responsibility also included reviewing key invoice components before payment during audits.Also had to contact buyers and vendors to resolve issues regarding ACH verification.

• Handled daily processing and correction of 200-300 invoices to maintain system alignment.
• Addressed buyer concerns regarding purchase order discrepancies, pricing issues, quantity errors.
• Distributed completed payment checks in a timely manner.
• Maintained swift and courteous communication through email responses.
• Managed multiple manager-assigned tasks alongside existing responsibilities.

As Administrative Assistant, I coordinated appointment times efficiently. For 6 med students, I provided support for their clinical rotations. As well as, handled the distribution of documents necessary for medical record requests.

• Scheduled appointments between clients and internal staff members.
• Handled incoming calls and directed callers to appropriate department or employee.
• Pleasantly welcomed visitors and maintained front reception desk.

Managed critical document organization for residents and contractors at the Palos Heights Building Department. Maintained precise coordination to access essential records efficiently.

• Managed high volume of 60-70 inbound calls for permit assistance daily.
• Alleviated customer frustration in 50% of phone interactions concerning hailstorm-damaged roofs.
• Managed 30 daily emails concerning updates on permit applications.
• Facilitated retrieval of essential paperwork for acquiring different permits.