Anna Vinokurova

As an esthetician, I:

• perform consultations for patients before treatments;
• create personalized treatment plans for clients experiencing acne, skin sensitivity, skin dryness, rosacea and other skin conditions;
• address client's skin care concerns by using chemical peels, LED therapy, high frequency, performing extractions and microdermabrasion service;
• help clients to have better complexion by performing face and decollete massage;
• increase client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking;
• establish long-lasting relationships with clients by providing personalized care and consistently delivering outstanding result;.
• educate patients on treatment options
• advise clients on proper home-care regimens;
• educate clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.

• conducted thorough skin analysis, identifying potential skin conditions and recommending appropriate treatment;
• trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency;
• executed laser hair removal and microdermabrasion procedures;
• provided clients with knowledge of all cosmetic services being provided;
• fostered friendly, warm, and exceptional customer experience;
• reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients;
• consistently met or surpassed monthly sales goals by promoting exclusive promotions or limited-time offers effectively to clients;
• developed individualized, therapeutic skin care programs.