Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
ANNA V. TYKHONCHUK

ANNA V. TYKHONCHUK

WEBSTER,NY

Summary

Some things about me are that I am multilingual and speak fluent English, Ukrainian, and Russian, with basic Spanish skills, offering strong customer service experience and a passion for helping others. I am hardworking, dependable, and a team player with excellent communication skills. From previous work experience, some great skills I’ve learned are problem-solving, task management, and creating positive experiences for customers. Friendly, kind, and adaptable, always eager to learn and contribute to team success while maintaining a positive attitude.

Overview

5
5
years of professional experience

Work History

Family Case Worker

WORLD RELIEF CORP OF NATIONAL
06.2023 - 01.2025

Set up intakes with clients, paperwork, phone calls, attending appointments, translating, providing clients with home supplies, setting up appointments, and overall helping refugees resettle in the U.S.

Pharmacy Technician

Wegmans Pharmacy
01.2022 - 05.2023
  • Customer service, billing calls, counter, registration, packing, calling, orders, organization

Waiters and Waitresses

Ukrainian restaurant
03.2021 - 03.2022
  • Waitress/ busser- cleaning, carrying, ordering, customer service, cash register

Cashiers

Brusters
05.2021 - 09.2021
  • Scooping ice cream, cleaning, taking orders, storage and organization, customer service

Cleaning Assistant

RIT
09.2019 - 06.2021

Cleaning, organizing, putting items away, coordinating where everything goes, tidiness

Education

Dental Hygiene

Monroe Community College
NY
05.2023

High School Diploma - Basic school

Thomas High School
NY
06.2021

Ukrainian school diploma - Basic studies

Ukrainian school
NY
06.2020

Skills

  • Case management expertise
  • Professional boundaries
  • Community networking
  • Family dynamics
  • Fundraising
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Effective communication skills
  • Multitasking
  • Organizational skills
  • Flexibility
  • Active listening

Languages

Ukrainian
Native or Bilingual
Russian
Full Professional
Spanish
Limited Working

Timeline

Family Case Worker

WORLD RELIEF CORP OF NATIONAL
06.2023 - 01.2025

Pharmacy Technician

Wegmans Pharmacy
01.2022 - 05.2023

Cashiers

Brusters
05.2021 - 09.2021

Waiters and Waitresses

Ukrainian restaurant
03.2021 - 03.2022

Cleaning Assistant

RIT
09.2019 - 06.2021

Dental Hygiene

Monroe Community College

High School Diploma - Basic school

Thomas High School

Ukrainian school diploma - Basic studies

Ukrainian school