Summary
Overview
Work History
Education
Skills
Timeline
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Anna Walker

Tazewell,VA

Summary

I am dedicated to supporting emotional, social, and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. I have worked directly in the school system with young children for a total of around five years, aside from having a 13-year-old and 4 year old. I homeschooled my son during COVID-19 for around two years. I have substituted for teachers, and I've worked full-time at Bland County Public Schools as a Paraprofessional Educator. I helped children with ADHD, Autism, and other disabilities. I worked at a daycare called Noah's Ark when I was younger but it closed and I am not sure where it went or what happened.

While working as a paraprofessional educator full time, I took evening/night classes at Wytheville Community College to complete their two-year program (Associate of Arts and Sciences majoring in Education). During this time I spent many hours in the classroom as part of my education. From there I went to Concord University but not for long before I transferred to Liberty University. During my time at Concord, I did some of my student teaching at Bluefield Intermediate School. I've been taught how to write lesson plans and to also teach them to the class, as I have taught my own lesson plans to classes. I am trained with children by textbook and physically, also children with special needs, as my end goal was a Bachelor in Science Education with a minor in psychology. Once my son was born (he just turned 4 on September 25th), I decided to stay home with him and not work and wait to finish my degree as most of the credits I need to finish involve my classroom teaching hours.

I am detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I believe I was born with this trait but working at the bank brought that out in me. I love working with children but I also have leadership skills. While working as head teller, I was in charge of my own drawer, the vault, and the ATM, as well as money going in and out of the bank. I was over four other tellers and feel that I was a good boss based off of their attitudes towards me and my boss' attitude towards me. During my time there, I went in before the sun rose and got the vault opened as it is a timed vault, got my computer up and running, start counting overnight deposits, etc. I was also able to open new accounts, checking, savings, CDs, IRAs, etc.

Overview

11
11
years of professional experience

Work History

Instructional Paraprofessional

Bland County Public Schools
08.2017 - 05.2019
  • Enhanced student comprehension by utilizing visual aids and hands-on activities in lessons.
  • Collaborated with teachers to create engaging lesson plans, resulting in improved student understanding of complex topics.
  • Provided one-on-one support for students with special needs, ensuring their individualized learning goals were met.
  • Implemented behavior management strategies to maintain a positive and focused classroom environment.
  • Supported lead teacher in managing classroom activities for optimal student engagement and growth.
  • Assisted students with special needs, providing extra support and ensuring their academic success.
  • Collaborated with fellow educators to develop interdisciplinary lessons and create a cohesive learning environment.
  • Maintained accurate records of student progress and communicated regularly with parents about their child's development.
  • Provided one-on-one instruction for struggling students, improving their overall performance in the classroom.
  • Helped children build essential social skills through group activities and structured playtime sessions.
  • Implemented positive reinforcement strategies to promote good behavior and foster a supportive learning atmosphere.
  • Prepared instructional materials, including visual aids, hands-on resources, and multimedia tools, to support teaching objectives effectively.
  • Utilized differentiated instruction techniques when working with diverse learners, catering to various learning styles for maximum comprehension.
  • Assisted in the planning and execution of special events, including parent-teacher conferences, open houses, and school-wide activities.
  • Helped teacher prepare instructional material and displays.
  • Collaborated with instructors to develop engaging lesson plans.
  • Laminated teaching materials to increase durability under repeated use.
  • Assisted with school field trips and special events by collecting permission slips and payments.
  • Enforced rules and instructions to maintain discipline.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
  • Stepped into non-classroom environments such as libraries to help staff manage demand.
  • Monitored students in computer lab to enforce proper use of resources.
  • Prepared reports and maintained administrative records.

Substitute Teacher, K-12

Bland County Public Schools
08.2016 - 08.2017
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Supervised lunchroom and recess activities.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Followed lesson plans designed by absent teachers.
  • Enforced school and class rules to maintain order in classroom.

Head Bank Teller

First Sentinel Bank
02.2013 - 01.2016
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Conducted regular audits of cash drawers, ensuring compliance with internal controls and regulatory requirements.
  • Processed applications for new accounts.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Received loan and utility payments, sending funds to correct destinations.
  • Enhanced customer satisfaction by providing efficient and accurate transaction processing.
  • Streamlined teller operations for improved productivity and increased accuracy in transactions.
  • Managed high-volume cash drawer, maintaining accountability and minimizing discrepancies.
  • Developed strong relationships with customers, promoting bank products and services tailored to individual needs.
  • Mentored junior bank tellers, fostering a positive work environment and encouraging professional growth.
  • Collaborated with team members to meet or exceed branch performance targets consistently.
  • Handled escalated customer service issues, resolving conflicts professionally while maintaining client satisfaction.
  • Balanced ATM machines daily as part of routine maintenance tasks, ensuring optimal functioning and reliability for customers'' use.
  • Coordinated cross-selling efforts between teller line staff members by sharing information about product offerings that suit specific customer profiles.
  • Maintained up-to-date knowledge of federal regulations affecting monetary transactions, ensuring full compliance across all activities.
  • Actively participated in community events on behalf of the bank, reinforcing a positive local presence among clients.
  • Assisted with the onboarding process for newly hired tellers, providing hands-on training and guidance for a seamless integration into the team.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Processed customer transactions promptly, minimizing wait times.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Executed wire transfers, stop payments and account transfers.
  • Maintained friendly and professional customer interactions.
  • Referred customers to other banking departments for specialized services.
  • Assisted customers with banking needs and inquiries.
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
  • Handled various accounting transactions.
  • Calculated fees due, interest and change for customer transactions.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Trained new hires on customer service policies and procedures.

Daycare Teacher

Noah's Ark Daycare
06.2008 - 11.2009
  • Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
  • Enhanced children''s emotional development through empathetic communication and active listening techniques.
  • Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
  • Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Assisted in the design of an updated curriculum to better align with early childhood education standards.
  • Fostered critical thinking skills in daycare students through age-appropriate problem-solving exercises during circle time activities.
  • Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
  • Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.
  • Led small group instruction tailored to each child''s unique abilities and interests, ensuring personalized attention during learning activities.
  • Guided students through daily routines, instilling a sense of responsibility and independence within each child.
  • Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Assisted in the planning and execution of special events such as holiday celebrations or parent-teacher conferences, fostering a strong sense of community within the daycare center.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Monitored classroom to verify safe and secure environment.
  • Created safe and nurturing learning environment for preschoolers.

Education

Education

Liberty University
Lynchburg, VA

Education

Concord University
Athens, WV

Associate of Science - Associates of Arts & Sciences/Education

Wytheville Community College
Wytheville, VA
05.2018

High School Diploma -

Big Creek High School
War, WV
05.2008

Skills

  • Positive Learning Environment
  • Special Education Support
  • Student Behavior and Progress Reporting
  • Communicating with Parents and Teachers
  • Computer and Microsoft Office Skills
  • Maintaining Clean Work Areas
  • Student Engagement
  • Infant Care
  • Daily Logs
  • Teach Classes
  • Teller Transactions
  • Safe Deposit Box Oversight
  • Teller Auditing
  • Compliance, Banking Laws and Regulations
  • Cash Counting
  • Night and Safe Deposit Procedures
  • Balance Cash Drawers
  • Cash Vault Auditing
  • Banking

Timeline

Instructional Paraprofessional

Bland County Public Schools
08.2017 - 05.2019

Substitute Teacher, K-12

Bland County Public Schools
08.2016 - 08.2017

Head Bank Teller

First Sentinel Bank
02.2013 - 01.2016

Daycare Teacher

Noah's Ark Daycare
06.2008 - 11.2009

Education

Liberty University

Education

Concord University

Associate of Science - Associates of Arts & Sciences/Education

Wytheville Community College

High School Diploma -

Big Creek High School

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