Anna Ware

Clinical Director August 2021- current

• Leads and manages daily operations of agency.
• Clinical oversight of staff to include appropriate staffing, conducts hiring of new staff, completes annual evaluations, performs disciplinary action as appropriate. Enforces standards of behavior, code of conduct. Implements policies and procedures and ensures adherence.
• Drives attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance, and service utilization.
• Measures and monitors patient satisfaction and patient outcomes. Creates and implements strategies for improving patient outcomes as necessary. Collaborates with multi-disciplinary staff to improve overall patient care.
• Performs audits of patient charts to ensure that quality patient care is rendered, level of care is appropriate, and determine any additional needs of patient.
• Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff, and referring physicians.

Patient Care Manager January 2021-August 2021

• Completed Oasis reviews and provided feedback to clinicians to include appropriate recommendations and changes needed.
• Managed day to day patient care to include communication with multi-disciplinary team to ensure quality of patient care, receiving and implementing physician's orders, communicating with physicians regarding patient status and needs.
• Completed chart audits to ensure quality of care was delivered.
• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.

Field Staff- Registered Nurse April 2020-January 2021

• Made home visits on patients and provided high quality patient care. Completed head to toe assessments, assessed patient needs, developed care plans to best meet patient needs.
• Administered medications, treatments, and injections as prescribed by healthcare providers.
• Educated patients and families on disease management and prevention techniques. Instruct patient/family members of basic nursing skills including wound care, injections, catheterization, and others as ordered by physician.
• Collaborated with other healthcare professionals to include intra-disciplinary team, and patient's physicians to ensure continuity of care.

Short employment as a result of Covid pandemic.

• Organized and maintained research database using software programs.
• Collected, processed, and analyzed data from clinical trials.
• Maintained accurate records of all study related activities including participant enrollment numbers, visits completed, and any follow up procedures performed.
• Collected vital signs and laboratory specimens to facilitate testing.
• Developed recruitment strategies for enrolling eligible subjects into studies.
• Monitored diet, physical activity, behaviors and other patient factors related to studies.
• Assisted with preparation of regulatory documents for submission to appropriate agencies such as the FDA.

• Delivered optimum treatments to critical care patients following rules, policies, protocol, and procedures.
• Successfully managed multiple tasks while maintaining focus on providing safe, high-quality patient care.
• Evaluated patient vital signs and laboratory data to assess needs and provide emergency intervention.
• Demonstrated effective communication with fellow healthcare professionals, mutli-disciplinary team, and physicians regarding patient status and ensuring continuity of care.
• Managed ventilators, cardiac monitoring, central lines, arterial lines, chest tubes, IV medications, and other medical equipment with precision and care.
• Responded to life-saving situations using appropriate resuscitation techniques and emergency protocols.
• Helped patients and families feel comfortable during challenging and stressful situations. Provided education to patients and families regarding patient status, treatments, and discharge instructions as appropriate.
• Functioned as charge nurse for the unit.
• Established and implemented nursing care plans for each patient using protocols, assessment, development, activation, and evaluation.
• Advocated for patient needs and preferences, acting as a liaison between patients, families, and healthcare providers.