Anna Watkins

As a Shift Leader at Dunkin', I supervised and coordinated crew members to ensure efficient store operations throughout each shift. I assisted with opening and closing procedures, including managing cash drawers and registers, while maintaining a high standard of customer service by promptly and professionally addressing concerns. I trained new team members in food safety, product preparation, and store procedures, helping to build a knowledgeable and reliable team. Additionally, I prepared food and beverages accurately in accordance with company guidelines, upholding cleanliness and organizational standards to ensure a safe and welcoming environment for both customers and staff.