ANNA WEIR
Alpena,MI
Summary
Customer-centric Certified Revenue Cycle Representative with a passion for providing exceptional customer service and resolving client inquiries. Proven ability to effectively communicate complex insurance information, build rapport with clients, verify eligibility & obtain authorizations, review medical records, and write formal appeals. Experienced in policy administration and claims handling.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Revenue Cycle Representative
Restorix Health
09.2017 - Current
- Responsible for managing and optimizing the financial aspects of the wound care process across 6 POR wound care facilities. From patient registration to payment collections. My role involves tasks like denial management, verifying payment accuracy, ensuring timely reimbursement, verification & authorizations, formal medical necessity appeals, tpe/rac audits, weekly denial management, and charge entry.
- Reduced outstanding accounts receivable balances through diligent follow-up and effective communication with payers.
Front Desk Coordinator
Restorix Health- St. John Macomb Wound & Hyperbaric Center
01.2016 - 09.2017
- The Front Desk Coordinator is responsible for reception, scheduling of patients, coordinating transportation, precertification, insurance verification, charge entry and daily reconciliations.
Alpena Regional Medical Center
06.2015 - 11.2015
- I had the opportunity of not only working Main & Emergency room registration, while learning central scheduling and switchboard as well. I was an active team member to ensure that all patients were scheduled properly, and was able to respond quickly and efficiently to emergency situations.
Education
General Studies for a Diploma -
Alpena High School
Some College (No Degree) - Medical Coding & Terminology
Kirtland Community College
06-2026
Some College (No Degree) - Business Management
Alpena Community College
01-2014
Skills
- ICD-10 & EPIC PROFICIENT
- Team-Player with excellent communication skills
- 60-70 WPM
- Flexible, reliable and dependable hard-worker
- Accounts receivable
- Denial management
- Revenue cycle management
- Payment posting
- Analytical problem solving
- Accounts receivable management
Certification
- Certified Revenue Cycle Representative, Healthcare Financial Management Association
Timeline
Revenue Cycle Representative
Restorix Health
09.2017 - Current
Front Desk Coordinator
Restorix Health- St. John Macomb Wound & Hyperbaric Center
01.2016 - 09.2017
Alpena Regional Medical Center
06.2015 - 11.2015
General Studies for a Diploma -
Alpena High School
Some College (No Degree) - Medical Coding & Terminology
Kirtland Community College
Some College (No Degree) - Business Management
Alpena Community College