Anna Werner

Managed on time delivery of over 2000 reports monthly to multiple Dental Insurance Companies.

Completed intake and assigned out multiple issues within reports delivered. Including but not limited to, Data issues, Delivery Issues, Existing Report Requests, New Report Requests, Report Revision Requests, Logic Reviews, Ad Hoc Requests, and Audit Requests.

Collaborated with other departments within the company to create more efficient processes to accurately complete report delivery.

Managed the on boarding of new employees within department, including training.

• Cared for 4 children between the ages of 2 and 5
• Provided developmentally appropriate activities for children
• Established and maintained safe play environment for children
• Organized activities that enhanced children's physical, emotional and social well-being
• Promoted language development skills through reading and storytelling
• Engaged with children on individual basis to build positive relationships
• Made healthy snacks and meals for five children
• Worked with parents to develop and implement discipline programs to promote positive behavior
• Taught children foundational skills such as colors, shapes and letters
• Supervised children engaged in physical activity, learning and social skills with peers
• Developed games and activities using arts and crafts to support learning and verbal skills

• Cared for 4 children between the ages of 2 and 9
• Offered positive and nurturing environments to support child social and emotional growth
• Assisted children with homework assignments and special projects across different subjects to promote academic success
• Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills
• Established lasting, professional connections with families by encouraging open communication and delivering positive feedback
• Transported children to and from school, extra-curricular activities and play-dates

• Cared for 4 children between the ages of 9 and 16
• Organized extracurricular schedules for sports and classes and provided safe transportation to different events
• Helped children complete homework assignments and school projects
• Safely transported children to and from school, medical appointments and extra-curricular activities
• Fostered close relationships with children by asking about school, friends and hobbies
• Assisted with housekeeping duties as well as running errands
• Scheduled appointments for medical, dental and self-care needs.
• Totaled amount owed to help parents quickly make payments for services.

• Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of the Family Focus department
• Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
• Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
• Participated in Family Focus project meetings, transcribed meeting minutes and tracked project statuses
• Worked with the 9 Life Leadership College students, meeting weekly with each student regarding current classes, grades, assignments, and payments
• Evaluated student documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
• Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
• Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
• Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.

• Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language
• Drove children to various types of activities, including dance, the library and the zoo to maintain extracurricular routines
• Followed routines to foster stability and structure in children's lives while parents were away
• Performed light housekeeping duties, such as dusting, mopping and laundry to keep household efficient and neat

• Traveled with family to care for children, allowing parents to share private time while giving children fun adventures in diverse environments
• Facilitated relationships with children and parents by developing caring and structured home environments
• Played games and read books to young children, limiting TV and mobile device time
• Established lasting, professional connections with families by encouraging open communication and delivering positive feedback
• Offered positive and nurturing environments to support child social and emotional growth.
• Coordinated different types of activities to enhance physical and intellectual development.