Anna Manka
Irvine,CA
Summary
Motivated psychology student and Intern dedicated to learning new skills and broadening my field of expertise. Strong desire to contribute to the team by managing projects and prioritizing the needs of others. Commended for excellent communication, relationship-building skills, and professionalism.
Overview
4
4
years of professional experience
Work History
Seasonal Intern/Assistant
We Care Plumbing Heating & Air
Orange, CA
05.2019 - 04.2023
- Completed assigned duties and consistently produced high volume of work to support daily business needs.
- Assisted department staff by answering phone calls and responding to emails, and transferred them to the appropriate party.
- Maintained vendor files and entered invoices into our company's software.
- Supported the department by compiling paperwork, and keeping organization.
- Handled frustrated customers with care, patience, and understanding.
- Maintained accuracy on the company's spreadsheets.
- Gathered quality assurance calls and compiled detailed notes on each job.
- Input model and serial numbers into the system.
- Added warranties for each piece of equipment used during installations.
- Created permits and input them into the company's software.
Seasonal Intern
We Care Plumbing Heating & Air
Murrieta, CA
06.2019 - 08.2019
- Organized data and created files for each job through the years.
- Coordinated project files to support and enhance team success.
- Contributed information to spread sheets.
- Input models and serial numbers for each job into the system.
- Completed paperwork for our department.
Education
Some College (No Degree) - Psychology
Biola University
La Mirada, CA12-2025
High School Diploma -
Calvary Murrieta Christian School
Murrieta, CA05.2019
Skills
- Telephone etiquette
- Records administration
- Database management
- Quality control
- Scheduling
- Experience in leadership
- Workflow Optimization
- Team collaboration
Timeline
Seasonal Intern
We Care Plumbing Heating & Air
06.2019 - 08.2019
Seasonal Intern/Assistant
We Care Plumbing Heating & Air
05.2019 - 04.2023
Some College (No Degree) - Psychology
Biola University
High School Diploma -
Calvary Murrieta Christian School