Summary
Overview
Work History
Education
Skills
Timeline
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ANNA WHEELER

Nampa,Id

Summary

Well-qualified sales with customer/tenant retention with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

28
28
years of professional experience

Work History

Scentsy Family Independent Star Director

Nampa
10.2006 - Current
  • Resolve customer complaints regarding sales and service
  • Plan and direct teams in training, and monitor group performance to develop team leaders
  • Review operational records and reports to project sales and determine profitability
  • Monitor customer preferences to determine focus of sales efforts
  • Advise independent consultants on policies and procedures to ensure functional effectiveness of business
  • Represent company in media, catalogs, magazines and training videos to promote the quality of Scentsy's products.

Real Estate Agent

Self-employeed
07.2023 - Current
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
  • Advised clients on market conditions and property value for informed decision-making.
  • Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.

New Home Sales Associate

CBH Homes
05.2013 - 11.2013
  • Boosted customer satisfaction by providing in-depth information on new home features and customization options.
  • Strengthened relationships with clients by conducting regular follow-ups, ensuring a seamless home buying experience.
  • Organized and participated in open house events to showcase new homes, generating interest among potential buyers.
  • Conducted thorough walkthroughs with clients upon completion of construction, addressing any concerns prior to finalizing the sale.
  • Provided exceptional after-sale support to homeowners, fostering ongoing referrals from satisfied customers.
  • Coordinated appointments to show tenants and buyers prospective homes.

Parkview Apartments Resident Manager

Caldwell
09.2001 - 12.2003
  • Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas
  • Direct collection of monthly assessments, rental fees, and deposits and payment of operating expenses
  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
  • Investigate complaints, disturbances and violations and resolve problems following management rules and regulations
  • Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms
  • Determine and certify the eligibility of prospective tenants, following government regulations
  • Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability
  • Direct and coordinate the activities of staff and contract personnel and evaluate their performance
  • Market vacant space to prospective tenants through leasing agents, advertising, or other methods
  • Review rents to ensure that they are in line with rental markets
  • Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services.

Mallard Cove Apartments Residental Co. Manager

Caldwell
05.2001 - 09.2001
  • Review rents to ensure that they are in line with rental markets
  • Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services
  • Clean common areas, change light bulbs, and make minor property repairs.

Bella Vista Luxury Apartments Leasing Agent

Hendersen
01.1996 - 10.1997
  • Greet prospects and qualify by covering all criteria
  • Inspect models and available 'market ready', communicate related service needs to Property Manager
  • Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements
  • Update availability report, process applications for approvals
  • (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval
  • Follow up with applicant regarding status
  • Ensure apartment is ready for resident to move-in on agreed date
  • Secure new resident's signature(s) on appropriate paperwork prior to move-in
  • Orient new residents to community
  • Assist in monitoring renewals
  • Distribute and follow-up on renewal notices
  • Gather information about market competition in the area and file
  • Represent the company in a professional manner at all times.

Education

Idaho Real Estate School
Boise, Id

Skills

  • Client Needs Assessment
  • Property Tours and Inspections
  • Rental Management
  • Presenting
  • Excellent Teamwork
  • House Showings
  • Property Management
  • Active Idaho Real Estate License
  • Client-Oriented
  • Sales Presentations
  • Customer Service
  • Seller Representation
  • Client Relationship Management

Timeline

Real Estate Agent

Self-employeed
07.2023 - Current

New Home Sales Associate

CBH Homes
05.2013 - 11.2013

Scentsy Family Independent Star Director

Nampa
10.2006 - Current

Parkview Apartments Resident Manager

Caldwell
09.2001 - 12.2003

Mallard Cove Apartments Residental Co. Manager

Caldwell
05.2001 - 09.2001

Bella Vista Luxury Apartments Leasing Agent

Hendersen
01.1996 - 10.1997

Idaho Real Estate School

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ANNA WHEELER