Anna Wheeler

HR. Assistant, Recruiter

Citi Trends Distribution Center

01.2010 - Current

Documented human resources records and maintained confidentiality of sensitive personal information.
Responded to inquiries by answering telephone calls, in-person questions and emails.
Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
Maintained office supplies, distributed mail and processed invoices for payment.
Oversaw and managed hiring process and assisted human resources.
Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
Reviewed and screened applicant resumes to identify qualified candidates.
Partnered with management team to coordinate on-boarding and off-boarding processes.
Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
Supported coordination of benefits open enrollment activities and process.
Established strong relationships with external vendors related to benefits administration or other HR services.
Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
Developed training materials to facilitate consistent onboarding experiences for new hires across departments.
Collaborated closely with department heads to identify key skills gaps within their teams, supporting targeted training initiatives.
Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
Increased efficiency in HR operations through regular evaluation of workflows, identifying areas for improvement or automation.
Enhanced communication within the organization by managing internal newsletters and announcements.
Streamlined recruitment efforts by implementing applicant tracking systems and improving candidate screening processes.
Organized company-wide events to foster a positive work culture and enhance employee engagement.
Played a strategic role in workforce planning efforts, anticipating future needs based on organizational goals.
Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
Reduced employee turnover through thoughtful onboarding procedures and ongoing professional development opportunities.
Coordinated and set up meeting materials, presentations and audiovisual systems.
Mitigated potential legal issues by staying up-to-date on employment law changes, promptly updating policies as needed.
Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
Coordinated performance management processes, assisting managers in setting clear objectives for their teams and individuals alike.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Answered and redirected incoming phone calls for office.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Screened applicant resumes and coordinated both phone and in-person interviews.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Processed employee termination paperwork at direction of supervisory staff.
Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Organized new employee orientation schedules for new hires.
Coordinated itineraries and scheduled appointments for human resources staff.
Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
Applied mediation and collaboration to successfully resolve employee complaints and grievances.
Scheduled and coordinated interviews between hiring managers and potential candidates.
Updated and maintained employee attendance records.
Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Set up orientations and initial training for new employees.
Participated in recruitment and selection process for new hires.
Checked references for potential candidates.
Conducted exit interviews with terminated employees.
Created job descriptions on boards for vacant jobs.
Responded to employee inquiries regarding benefits and other HR topics.
Helped employees register for benefits programs using online portals.
Converted employee status from temporary to permanent.
Tracked various statistics and kept detailed records to support human resources department.
Monitored and analyzed employee satisfaction survey results.
Participated in job fairs to recruit new talent.
Assisted with creating employee handbooks and manuals.
Studied research and trends on best practices in HR field.
Aided staff with employee performance review paperwork and documentation.
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Assisted with onboarding and orientation of new hires to expedite acclimatization process.
Collaborated with hiring managers to understand job requirements and expectations.

Summary

Overview

Work History

HR. Assistant, Recruiter

Education

Didn't Finish - Applied Psychology

High School Diploma - General Studies

Skills

Timeline

HR. Assistant, Recruiter

Didn't Finish - Applied Psychology

High School Diploma - General Studies

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