Anna White
Henderson
Summary
Pursued entry-level position to leverage skills and experience for professional growth.
Assisted in planning and implementing operational improvements. Supported policy development and staff management procedures to enhance team morale and productivity.
Collaborated with team members to complete tasks efficiently while adapting to changing priorities. Maintained a positive demeanor and strong work ethic in all assignments. Supported team goals through consistent effort and enthusiasm.
Overview
13
13
years of professional experience
Work History
Fire Alarm Coordinator
Sting Alarm
06.2025 - 02.2026
- Coordinated scheduling and logistics for installation teams to ensure timely project completion.
- Managed client communications to address inquiries and resolve issues efficiently.
- Developed training materials for new hires, enhancing onboarding effectiveness and team integration.
- Implemented process improvements that streamlined workflow and increased operational efficiency.
- Developed training materials to enhance team knowledge on security protocols and procedures.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Gathered and organized materials to support operations.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Coordinated emergency response efforts for alarms, ensuring timely dispatch of personnel and resources.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
Service Coordinator
Vegas Valley Plumbing
01.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Monitored real-time tracking systems to manage fleet performance and address issues promptly.
- Trained new dispatch staff on operational procedures and software tools for enhanced efficiency.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Service Coordinator
Jump 2 It Plumbing
01.2022 - 2024
- Developed and implemented service schedules aimed at optimizing technician assignments while minimizing service downtime.
- Managed customer inquiries, ensuring timely responses and high satisfaction levels.
- Streamlined communication between departments, enhancing operational efficiency.
- Trained new staff on service protocols and software usage to improve team performance.
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Coordinated with external vendors to ensure timely availability of necessary parts, preventing delays in service completion.
- Increased client trust with consistent follow-ups to gather feedback and address concerns.
- Addressed and resolved service-related issues, restoring client confidence and preventing potential loss of business.
- Facilitated communication between clients and other service providers.
- Monitored progress towards service plan goals.
- Managed client communications to address inquiries and resolve issues efficiently.
Pool Technician/Billing
Michael L White Pool Servce
10.2012 - 11.2019
- Completed basic maintenance and repairs to keep pools functioning properly.
- Inspect every pool and skimmed obstacles, including toys, trash that could hinder line of sight.
- Net, brush and vaccum
Laundry Worker
Anthem Country Club
09.2017 - 05.2019
- Launder all towels and maintenance the restrooms in the pool area gym and golf course.
- Through the day I have my own gator golf cart that I use to get the laundry and all the place on the property.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Kept team on task to complete orders according to deadlines.
Hostess/Server/Cashier
Club Fortune Casino
07.2015 - 01.2016
- Started as a hostess and the also did to go orders and cashiering at restaurant.
- Managed in-person and telephone guest inquiries, customer service requests and reservation bookings
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
Customer Service Associate
Walmart
11.2013 - 07.2015
- I started as a cashier mover to customers service desk then as a sales associate in Jewelry.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Managed customer relations and customer service through daily communication and interaction.
- Provided basic technical support for clients on wide range of company products.
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma - undefined
Foothill High School
Henderson, NV2015
Skills
- Customer service and hard work is what im good at (6 years)
- Assessments
- Teamwork: Interpersonal Skills Proficient
- Resolving disputes, solving team problems, and understanding nonverbal cues
- Billing
- Cashiering
- Interpersonal Skills
- Customer service
- Laundry
- Sales
- Teamwork
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Relocation
Willing to relocate: Anywhere
Timeline
Fire Alarm Coordinator
Sting Alarm
06.2025 - 02.2026
Service Coordinator
Vegas Valley Plumbing
01.2024 - 12.2024
Service Coordinator
Jump 2 It Plumbing
01.2022 - 2024
Laundry Worker
Anthem Country Club
09.2017 - 05.2019
Hostess/Server/Cashier
Club Fortune Casino
07.2015 - 01.2016
Customer Service Associate
Walmart
11.2013 - 07.2015
Pool Technician/Billing
Michael L White Pool Servce
10.2012 - 11.2019
High School Diploma - undefined
Foothill High School