Anna F. Wicker
Mobile,AL
Summary
Experienced healthcare and military training professional with expertise in program management, compliance, and operational process improvement. Over five years of experience designing training programs, optimizing instructional content, and improving compliance-based education initiatives. Strong background in program evaluation, faculty coordination, and instructional development. Skilled in curriculum design, data visualization, and compliance training with a deep understanding of regulatory standards in military and civilian sectors. Proven ability to lead cross-functional teams, develop public outreach strategies, and integrate instructional best practices. Respectful Clinical Manager with extensive knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure.
Overview
10
10
years of professional experience
Work History
Clinical Manager
Alabama Orthopaedic Clinic
01.2024 - 02.2025
- Developed training programs and externship contracts with local medical assisting schools, ensuring workforce development opportunities for students
- Designed an interactive physician dashboard using data visualization tools to enhance performance tracking
- Implement formative and summative evaluations to assess training effectiveness and optimize instructional design
- Created curriculum and educational content to improve clinical onboarding and continuing education programs
- Applied process improvement methodologies to enhance operational efficiency, reducing documentation errors
PRN Recreational Therapist
Mobile Infirmary
10.2023 - Current
- Facilitate therapeutic activities for patients in psychiatric care, improving their cognitive and emotional well-being
- Develop and implement structured interventions tailored to patient needs, focusing on mental health recovery and skill-building
- Collaborate with interdisciplinary healthcare teams to assess patient progress and adjust treatment plans accordingly
Medical Service Corps Officer (1st Lt/O2) – Health Services Administrator
United States Air Force Reserve
07.2023 - Current
- Developed curriculum and training materials for Tactical Combat Casualty Care (TCCC) and presented an analysis of the program's strengths and areas for improvement to senior leadership.
- Led training development efforts, overseeing a team to enhance military education programs and compliance for over 150 personnel.
- Serve as Security and Records Manager, ensuring compliance with classified information protocols, personnel security measures, and federal records management policies.
- Develop and maintain training evaluation reports for continuous performance improvement initiatives
Aeromedical Evacuation Technician (SSgt/E5)
United States Air Force Reserve
10.2017 - 07.2023
- Designed and delivered interactive training programs and instructor-led courses for over 60 personnel, increasing training completion rates by 25%
- Implemented process improvement initiatives to streamline operations and ensure the right personnel were assigned to the appropriate roles, improving efficiency and reducing mission delays
- Managed compliance-driven training records and performance assessments, ensuring compliance with regulatory training requirements
- Conducted aeromedical evacuation missions, ensuring the safe transport of ill and injured patients in both domestic and international operations.
Outdoor Adventure Staff
University of Southern Mississippi
01.2015 - 01.2017
- Designed public outreach strategies to engage college students in outdoor adventure programs
- Set up marketing events in high-traffic campus areas to promote the climbing wall and outdoor adventure trips
- Provided educational briefings and orientation sessions to introduce students to the benefits of physical activity and outdoor recreation
- Assisted in coordinating student participation in leadership and wellness initiatives
Education
M.S. - Healthcare Administration
Belhaven University
Jackson, MS12.2022
B.S. - Recreation Therapy
University of Southern Mississippi
Hattiesburg, MS05.2017
A.A.S. - Practical Nursing Technology
Community College of The Air Force
Maxwell AFB, AL05.2021
Skills
- Training program implementation
- Continuous improvement
- Performance metrics analysis
- Organizational leadership
- Quality improvement
- Operational efficiency
- Excellent communication
- Feedback analysis
- Curriculum design
Timeline
Clinical Manager
Alabama Orthopaedic Clinic
01.2024 - 02.2025
PRN Recreational Therapist
Mobile Infirmary
10.2023 - Current
Medical Service Corps Officer (1st Lt/O2) – Health Services Administrator
United States Air Force Reserve
07.2023 - Current
Aeromedical Evacuation Technician (SSgt/E5)
United States Air Force Reserve
10.2017 - 07.2023
Outdoor Adventure Staff
University of Southern Mississippi
01.2015 - 01.2017
B.S. - Recreation Therapy
University of Southern Mississippi
M.S. - Healthcare Administration
Belhaven University
A.A.S. - Practical Nursing Technology
Community College of The Air Force
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